Telecom Solutions Engineer – Pre-Sales & Design

Optimum Communications Inc.; Saint Joseph (MO); On-site; USD 86,000 - 116,000; Full time

Job summary

Optimum Communications Inc. in New York is seeking a Sales Engineer to deliver both onsite and in-house pre-sale support and post-implementation of complex voice, data, and video solutions.

You will work with the Commercial Sales team to drive new sales and customer retention, designing solutions and aiding the sales force to meet customer requirements. The role blends sales, network engineering and customer service, requiring deep IP networking knowledge, communication skills and the ability to

Qualifications

• CWNA (Certified Wireless Network Associate), certification preferred.
• CCNA (Cisco Certified Network Associate), certification preferred.
• BSEE or equivalent work experience. Working knowledge of competitor's services and networks.

Responsibilities

• Provide Sales Force with pre-sale technical expertise.
• Consults with Account Executives and their prospects regarding any technical questions and concerns regarding network design, CVC services and CPE.
• Participate in presentations to potential customers describing the strengths of the Managed WiFi Services, Fiber Network, HFC Network and technical advantages of Optimum services.
• Use Consultative and Application Selling techniques to enhance revenue and customer satisfaction where warranted.
• Assist Sales Rep with sales opportunities requiring Visio diagrams
• Interface with customers to determine technical requirements for Optimum Bulk Data and Managed WiFi Services
• Translates techno-speak to plain English for both customers and internal personnel and English to techno-speak at a level all can readily understand.
• Ensure customers' requirements are met, while internal procedures are followed.
• Assist Strategic Sales Representatives in the gathering of data from all Optimum departments to respond to RPF/RFI's.
• Participate in special projects and perform other support duties, as required.

Skills

Consulting skills

Sales oriented

Customer focus

Strong communication

Time management

Education

CWNA certification

CCNA certification

BSEE or equivalent

Tools

Ekahau

Visio

BlueBeam

Salesforce

Office 365

Job description

Optimum Communications Inc. in New York is seeking a Sales Engineer to deliver both onsite and in-house pre-sale support and post-implementation of complex voice, data, and video solutions.

You will work with the Commercial Sales team to drive new sales and customer retention, designing solutions and aiding the sales force to meet customer requirements. The role blends sales, network engineering and customer service, requiring deep IP networking knowledge, communication skills and the ability to