Telecom Solutions Engineer

Altice USA; Plano (TX); On-site; USD 70,000 - 116,000; Full time

Job summary

Optimum is seeking a Sales Engineer to provide on-site and in-house pre-sale support for complex voice, data, and video solutions. You will collaborate with the Commercial Sales team to design, present, and implement robust network solutions, ensuring customer satisfaction and revenue growth.

The role requires deep telecom and IP networking knowledge, strong presentation skills, and the ability to translate technical concepts for non-technical stakeholders.

Qualifications

• Minimum 5 years of Telecom/Technical Sales experience with IP network infrastructure, enterprise and wireless networking, managed broadband services, and carrier fiber networks.
• Strong knowledge of IP networking, enterprise wireless networking, firewalls, VPNs, Ethernet, PON, cloud and IoT applications.
• Proficient with Visio, Ekahau, BlueBeam, Salesforce, MS Office 365 Suite, and PC-based network tools.
• Exceptional written and verbal communication skills with proven time management.
• Must be comfortable presenting to customers and training Sales teams on network concepts.

Responsibilities

• Provide pre-sale technical expertise to Sales Force and prospects.
• Consult with Account Executives on complex network design and CPE requirements.
• Participate in customer presentations highlighting Managed WiFi, Fiber, HFC advantages.
• Translate technical details into clear customer language and support bid responses.
• Create Visio diagrams and support sales opportunities requiring technical illustrations.
• Collaborate across departments to ensure customer requirements are met.

Skills

Consulting skills

Sales oriented

Customer focus

Communication skills

Presentations

Education

BSEE or equivalent

Tools

Visio

Bluebeam

Salesforce

MS Office 365

Job description

Optimum is seeking a Sales Engineer to provide on-site and in-house pre-sale support for complex voice, data, and video solutions. You will collaborate with the Commercial Sales team to design, present, and implement robust network solutions, ensuring customer satisfaction and revenue growth.

The role requires deep telecom and IP networking knowledge, strong presentation skills, and the ability to translate technical concepts for non-technical stakeholders.