Telecom Service Order Specialist

Noblis, Inc.; Austin (TX); On-site; USD 72,000 - 112,000; Full time

Job summary

Noblis, Inc. is seeking a Service Order Analyst to support FAA telecommunications service orders, coordinating with engineers and customers to develop and document service requirements and ensure FAA compliance.

The role emphasizes managing cost estimates, funding memos, and required artifacts for successful implementation. You'll work within Noblis' commitment to delivering impactful, mission-focused solutions for federal agencies, with emphasis on collaboration across teams and careful

Qualifications

• Must have a bachelor's degree in a related discipline.
• 6–8 years of project management experience.
• Masters degree with 3+ years experience acceptable.
• Associate degree with 8 years experience acceptable.
• High school diploma with 10 years of experience acceptable.
• Understanding of telecommunications, telecom services, or FAA Customer Engineering Services.
• Excellent communication and cross-team coordination.
• Ability to work autonomously and ask for clarification when needed.
• Knowledge of FAA telecom service processes and documentation practices.

Responsibilities

• Facilitate telecom service orders for FAA, including cost estimates and funding memos.
• Coordinate with engineers and stakeholders, prepare task orders and artifacts for deployment.
• Support documentation in the Schedule Change Board and telecom service submissions.
• Maintain up-to-date status in FAA Telecommunications Enterprise Management Tool.
• Assist with Customer Programs during Architectural Review Board and new facility requests.

Skills

Excellent communications

Autonomy

Coordination across teams

Customer engagement knowledge

Telecommunications knowledge

Education

Bachelor’s degree

Master's degree + 3 years experience acceptable

Associates degree + 8 years experience acceptable

High school diploma + 10 years experience acceptable

Job description

Noblis, Inc. is seeking a Service Order Analyst to support FAA telecommunications service orders, coordinating with engineers and customers to develop and document service requirements and ensure FAA compliance.

The role emphasizes managing cost estimates, funding memos, and required artifacts for successful implementation. You'll work within Noblis' commitment to delivering impactful, mission-focused solutions for federal agencies, with emphasis on collaboration across teams and careful