Telecom Revenue Growth Specialist

MCI; Killeen (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

MCI in Killeen, Texas, is seeking a results-driven Sales Growth Specialist to accelerate customer acquisition and revenue in its telecom campaign. The role emphasizes consultative selling, upselling, and cross-selling while delivering tailored connectivity solutions and preserving a high-quality customer experience.

You will engage with customers to understand their connectivity needs, clearly communicate product benefits and pricing, overcome objections, and close sales to meet or exceed KPIs

Qualifications

• High School Diploma or equivalent required.
• 1+ year of sales or customer-facing experience.
• Strong sales mindset with targets-driven attitude.
• Excellent communication and interpersonal skills.
• Ability to multitask across systems while engaging customers.
• Basic computer proficiency and typing accuracy (20+ WPM).
• Authorized to work in the U.S.

Responsibilities

• Drive revenue growth through proactive customer engagement and sales conversion.
• Identify customer needs and recommend tailored telecom solutions and bundles.
• Clearly communicate product benefits, pricing, and promotional offers.
• Use strategic questioning to uncover upsell and cross-sell opportunities.
• Overcome objections confidently and close sales effectively.
• Meet or exceed sales KPIs, including conversion rate and revenue targets.
• Maintain accurate records of customer interactions and sales outcomes.
• Navigate multiple systems efficiently during live customer interactions.
• Ensure compliance with company policies, scripts, and quality standards.
• Contribute to a high-performance, target-driven team environment.

Skills

Sales

Customer Engagement

Upselling

Cross-selling

Communication

Multitasking

Typing 20 WPM

Work Authorization

Education

High School Diploma or equivalent

Tools

CRM software

MS Office

Job description

MCI in Killeen, Texas, is seeking a results-driven Sales Growth Specialist to accelerate customer acquisition and revenue in its telecom campaign. The role emphasizes consultative selling, upselling, and cross-selling while delivering tailored connectivity solutions and preserving a high-quality customer experience.

You will engage with customers to understand their connectivity needs, clearly communicate product benefits and pricing, overcome objections, and close sales to meet or exceed KPIs