Telecom Retail Store Manager | Lead Sales & Teams

RedLion Mobile; Tyler (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped commission

Medical, Dental, Vision

401(k)

Paid training

Paid vacation

Sick time

Personal days

Internal promotions

Winners Circle trip

Job summary

RedLion Mobile is hiring a Retail Store Manager to lead a high-volume store in Tyler, TX. You will drive sales, coach a team, manage inventory, and ensure top-tier customer service in a fast-paced environment.

The role requires 3–5 years of retail management, strong leadership and communication, and willingness to work evenings, weekends, and holidays. In-person position with opportunities for career growth and performance-based rewards.

Qualifications

• 3–5 years of retail management experience required.
• Experience in wireless, broadband, or consumer electronics preferred.
• Strong leadership, communication, coaching, analytical, and problem-solving skills.

Responsibilities

• Oversee daily store operations including merchandising, inventory, launches, cash handling, audits and policy compliance.
• Upsell and cross-sell products to maximize sales opportunities.
• Analyze performance data to identify trends and growth opportunities.
• Partner with marketing on local events and promotions.
• Recruit, hire, train and develop a high-performing sales team.
• Build a collaborative, accountable culture focused on recognition and results.
• Maintain high customer satisfaction and resolve escalated concerns promptly.
• Keep the team updated on products, promotions and technology changes.
• Travel within a 35-mile radius as needed; evenings/weekends/holidays availability required.
• Spanish bilingual is a plus.

Skills

Retail management

Sales leadership

Customer service

Team coaching

Data analysis

Communication skills

Microsoft Office

Education

High school diploma or GED

Associate or Bachelor's preferred

Job description

RedLion Mobile is hiring a Retail Store Manager to lead a high-volume store in Tyler, TX. You will drive sales, coach a team, manage inventory, and ensure top-tier customer service in a fast-paced environment.

The role requires 3–5 years of retail management, strong leadership and communication, and willingness to work evenings, weekends, and holidays. In-person position with opportunities for career growth and performance-based rewards.