Telecom Retail Store Manager — Lead, Sell, Grow

RedLion Mobility; New York (NY); Hybrid; USD 60,000 - 73,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Paid training and onboarding

Paid vacation, sick time, and personal

Internal promotions & advancement

Growth & rewards programs: Milestone &

Winners Circle — top performers trip

Job summary

RedLion Mobility is seeking a Retail Store Manager to lead a busy Hunts Point, NY store in a hands‑on, high‑impact role. You will drive sales, coach your team, and deliver exceptional customer experiences in a fast‑paced environment.

You will oversee daily operations, manage promotions, and ensure strong performance while developing staff and maintaining service quality across wireless and electronics products.

Qualifications

• 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
• Proven success driving sales and leading high‑performing teams.
• Strong leadership, communication, coaching, analytical, and problem‑solving skills.
• Flexible availability, including evenings, weekends, and holidays.
• Willingness to travel within a 35‑mile radius.

Responsibilities

• Oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance.
• Upsell and cross‑sell products to maximize sales opportunities.
• Analyze performance data, identify trends and gaps, and act on growth opportunities.
• Partner with marketing on local events, promotions, and seasonal campaigns.
• Recruit, hire, train, and develop a high‑performing sales team.
• Build a collaborative, accountable, performance‑driven culture focused on recognition and results.
• Maintain high customer satisfaction and resolve escalated concerns quickly and professionally.
• Keep the team current on products, promotions, and technology updates.

Skills

Store leadership

Team leadership

Sales leadership

Customer service

Analytical skills

Microsoft Office

Bilingual Spanish

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Tools

Microsoft Office

Job description

RedLion Mobility is seeking a Retail Store Manager to lead a busy Hunts Point, NY store in a hands‑on, high‑impact role. You will drive sales, coach your team, and deliver exceptional customer experiences in a fast‑paced environment.

You will oversee daily operations, manage promotions, and ensure strong performance while developing staff and maintaining service quality across wireless and electronics products.