Retail Store Manager RedLion Mobile

RedLion Mobility; College Station (TX); Presencial; USD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary + uncapped commission potential

Medical, Dental, Vision, 401(k)

Paid training and onboarding

Paid vacation, sick time, and personal days

Internal promotions & advancement opportunities

Milestone Program for leadership recognition

Winners Circle annual trip for top performers

Descripción de la vacante

A leading telecommunications firm is seeking a Retail Store Manager in College Station, Texas. This position involves overseeing retail operations, driving sales performance, and developing a high-performing team. The ideal candidate will have 3-5 years of retail management experience, strong leadership skills, and a passion for customer satisfaction. With competitive salary and benefits, this is a great opportunity for those looking to grow in the telecommunications industry.

Formación

• 3-5 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
• Proven success in driving sales performance and leading high-performing teams.
• Strong leadership, communication, and coaching skills.
• Analytical and problem-solving abilities with experience using performance metrics.
• Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred.
• High school diploma or GED required; Associate or Bachelor’s degree preferred.
• Flexible schedule availability, including evenings, weekends, and holidays.

Responsabilidades

• Oversee daily store operations, including merchandising and financial oversight.
• Lead team to consistently achieve sales goals through strategic selling.
• Recruit, hire, train, and develop a high-performing sales team.
• Lead your team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross‑selling of all product lines.
• Analyze store performance data to identify trends, address gaps, and capitalize on growth opportunities.
• Collaborate with marketing teams to execute local events, promotions, and seasonal campaigns.
• Recruit, hire, train, and develop a high‑performing sales team.
• Conduct regular coaching sessions, performance reviews, and skill development workshops.
• Foster a collaborative, performance‑driven culture with a focus on accountability and recognition.
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Resolve escalated customer concerns quickly and effectively.
• Ensure all team members are knowledgeable on the latest products, promotions, and technology updates.

Conocimientos

Retail management experience

Sales performance

Leadership skills

Analytical abilities

Bilingual (Spanish)

Bilingual Spanish

Educación

High school diploma or GED

Associate or Bachelor’s degree

Herramientas

Microsoft Office

Descripción del empleo

Retail Store Manager - Texas, USA

Job Type: Full-time

Job description

Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Store Managers who are strategic, hands‑on leaders with a passion for driving sales, developing high‑performing teams, and delivering world‑class customer experiences.

We offer competitive base pay and competitive commissions with a clear path for career growth through our industry‑leading leadership training and development programs.

Who We Are

We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide.

Our teams connect residential customers to essential services including high‑speed internet, mobile, video, and voice solutions.

Who We’re Looking For

We’re seeking experienced retail leaders—ideally with a background in wireless, broadband, or consumer electronics—who thrive in fast‑paced, high‑volume environments.

As a Retail Store Manager, your mission is to maximize store performance, coach and develop your team, and ensure that every customer leaves with the best connectivity solutions for their needs.

Key Responsibilities

Store Leadership & Operations

• Oversee all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight
• Implement best practices for product positioning, promotions, and customer engagement to meet and exceed revenue goals
• Ensure compliance with company policies, including cash handling, inventory management, and operational audits

Sales & Business Growth

• Lead your team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross‑selling of all Optimum product lines
• Analyze store performance data to identify trends, address gaps, and capitalize on growth opportunities
• Collaborate with marketing teams to execute local events, promotions, and seasonal campaigns

Team Management & Development

• Recruit, hire, train, and develop a high‑performing sales team
• Conduct regular coaching sessions, performance reviews, and skill development workshops
• Foster a collaborative, performance‑driven culture with a focus on accountability and recognition

Customer Experience Excellence

• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals
• Resolve escalated customer concerns quickly and effectively
• Ensure all team members are knowledgeable on the latest products, promotions, and technology updates

Qualifications

• 3‑5 years of retail management experience, preferably in wireless, broadband, or consumer electronics
• Proven success in driving sales performance and leading high‑performing teams
• Strong leadership, communication, and coaching skills
• Analytical and problem‑solving abilities with experience using performance metrics
• Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred
• High school diploma or GED required; Associate or Bachelor’s degree preferred
• Flexible schedule availability, including evenings, weekends, and holidays
• Willingness to travel to nearby store locations within a 35‑mile radius (reliable transportation required)
• Bilingual (Spanish) strongly preferred

Perks & Benefits

• Competitive base salary + uncapped commission potential
• Medical, Dental, Vision, 401(k)
• Paid training and onboarding
• Paid vacation, sick time, and personal days
• Internal promotions & advancement opportunities
• Employee‑exclusive growth & rewards programs, including:
• Milestone Program – Recognition and rewards at every stage of your leadership journey
• Winners Circle – Annual all‑expenses‑paid trip to Mexico for top performers

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person