Telecom Retail Sales Pro & Brand Ambassador

Optimum; Paramus (NJ); On-site; USD 34,000 - 55,000; Full time

Job summary

Optimum is seeking enthusiastic, motivated Retail Sales Consultants to join one of the company’s largest sales channels. You will connect with customers, exceed sales targets, and deliver an unparalleled customer experience in a dynamic retail environment.

You’ll become an in-store brand ambassador, selling connectivity solutions while building lifelong customer relationships, supported by Optimum’s lucrative compensation plan and growth opportunities.

Qualifications

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills, that help support the best customer solutions.
• For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview
• Physical Abilities: Standing for prolonged periods is part of this role; potential for lifting up to 50 pounds.
• Ability to work full time and weekends as necessary.

Responsibilities

• Connection builder: You will be the first point of contact for our customers, and it's your responsibility to create a positive and welcoming environment.
• Store Expert: You will have a deep understanding of our products and services and stay up to date with trends in telecommunications/mobile industry.
• Problem Solver: Assist customers with billing and service-related questions, process payments, exchanges, and equipment issues.
• Brand Ambassador: Represent our brand with professionalism, integrity, and enthusiasm.
• Team Builder: Work closely with colleagues to ensure an exceptional customer experience.

Skills

Retail selling

Customer service

Effective communication

Problem-solving

Independent work

Travel to nearby stores

POS/Computer skills

Education

High school diploma or equivalent

Tools

Computer/technical skills

Job description

Optimum is seeking enthusiastic, motivated Retail Sales Consultants to join one of the company’s largest sales channels. You will connect with customers, exceed sales targets, and deliver an unparalleled customer experience in a dynamic retail environment.

You’ll become an in-store brand ambassador, selling connectivity solutions while building lifelong customer relationships, supported by Optimum’s lucrative compensation plan and growth opportunities.