Retail Telecommunications Sales Representative

Optimum; Roxbury (NH); On-site; USD 38,000 - 56,000; Full time

Job summary

Optimum is seeking a Retail Sales Consultant to deliver in-store experiences for our internet, TV, and mobile customers. In this fast-paced role, you’ll engage shoppers, understand their needs, and recommend tailored Optimum solutions.

You’ll handle product demos, new accounts, upgrades, and billing questions while meeting sales and customer satisfaction goals. Working with a collaborative team, you’ll stay current on offers, troubleshoot basic service issues, and ensure accurate transactions

Responsibilities

• Deliver in-store experiences for Optimum internet, TV, and mobile products.
• Engage shoppers, understand needs, and recommend tailored solutions.
• Conduct product demos, process new accounts and upgrades, and answer billing questions.
• Achieve sales targets and maintain high customer satisfaction.
• Collaborate with team and use up-to-date tools to stay informed on offers.
• Triage basic service issues and ensure accurate transactions and documentation.

Job description

Optimum is seeking a Retail Sales Consultant to deliver exceptional in-store experiences for our internet, TV, and mobile customers. In this fast-paced role, you’ll engage shoppers, understand their needs, and recommend tailored Optimum solutions. You’ll handle product demos, new accounts, upgrades, and billing questions while meeting sales and customer satisfaction goals. Working with a collaborative team, you’ll use the latest tools and technology to stay current on offers, troubleshoot basic service issues, and ensure accurate transactions and documentation. This role offers opportunities to grow in telecommunications sales and customer experience.