Retail Connectivity Specialist

Optimum; Northern (KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

Optimum wants enthusiastic, motivated, and self-driven individuals for the Retail Sales Consultant role. You will connect with customers, understand their needs, and guide them to the right telecom solutions while delivering an exceptional service experience.

As a valued member of the Optimum Retail team, you will become a brand ambassador, exceed sales targets, and contribute to a thriving, customer-centric store environment with opportunities for growth within a lucrative compensation plan.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with the ability to work independently.
• Proficient computer and technical skills to support customer solutions.
• Travel to other stores within 35 miles may be required and discussed at interview.
• Standing for long periods with lifting up to 50 pounds.
• Able to work full time and weekends as needed.

Responsibilities

• Connection builder: greet customers, understand needs, and guide purchases.
• Store Expert: stay informed on products and telecom options to advise customers.
• Problem Solver: assist with billing, service questions, payments, and troubleshooting.
• Brand Ambassador: represent Optimum with professionalism and enthusiasm.
• Team Builder: collaborate with colleagues to ensure exceptional customer experiences.

Skills

Communication

Negotiation

Problem-solving

Independence

Technical skills

Education

High school diploma or equivalent

Job description

Optimum wants enthusiastic, motivated, and self-driven individuals for the Retail Sales Consultant role. You will connect with customers, understand their needs, and guide them to the right telecom solutions while delivering an exceptional service experience.

As a valued member of the Optimum Retail team, you will become a brand ambassador, exceed sales targets, and contribute to a thriving, customer-centric store environment with opportunities for growth within a lucrative compensation plan.