Telecom Operator

Hackensack Meridian Health; Tulsa (OK); On-site; USD 21,000 - 30,000; Full time

Job summary

Hackensack Meridian Health in Tulsa is seeking a day shift, full-time PBX Telecom Operator to manage the intelligent telephone console and coordinate hospital communications, including inbound, outbound, and inter-facility calls.

Under the Guest Relations Manager, you will support patient and staff communication, comply with regulatory requirements, and operate a multi-line system using computers; a high school diploma is required.

Qualifications

• Must have a High School diploma or GED.
• Able to use a computer and operate a multi-line telephone system.
• Comply with regulatory requirements, guidelines, and policies.

Responsibilities

• Operate an intelligent telephone console to provide hospital communication services (in-coming, out-going, inter-facility calls).
• Support various hospital communications duties and projects under supervision.
• Ensure accurate and timely handling of calls to assist patients and staff.

Skills

Computer literacy

Multi-line telephone system operation

Education

High School diploma or GED

Tools

Telephone console system

Job description

Join our team as a day shift, full-time, PBX Telecom Operator in Tulsa, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.

Under the direction of the Guest Relations Manager, the Telecom Operator operates an intelligent telephone console system to provide communication services for the hospital. These services include but not limited to process in-coming, out-going, and inter-facility calls, and providing various hospital communications duties and projects.

Job Requirements:

• High School diploma or GED.
• Use a computer and multi-line telephone system.
• Comply with regulatory requirements, guidelines, and policies.

Job Requirements:

• High School diploma or GED.
• Use a computer and multi-line telephone system.
• Comply with regulatory requirements, guidelines, and policies.

Under the direction of the Guest Relations Manager, the Telecom Operator operates an intelligent telephone console system to provide communication services for the hospital. These services include but not limited to process in-coming, out-going, and inter-facility calls, and providing various hospital communications duties and projects.