Telecom Operator

Ardent Health Services; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Ardent Health Services in Tulsa, OK is seeking a day shift, full-time PBX Telecom Operator to manage the hospital switchboard and handle all calls promptly and courteously.

You will monitor alarm systems, call codes promptly, and support Hillcrest Hospital South’s patient care operations in a fast-paced, caring environment while adhering to hospital policies.

This role requires attention to detail, reliability, and a commitment to patient safety and teamwork.

Qualifications

• High school diploma or GED required.
• Preferred: 1 year experience in a hospital or healthcare facility.

Responsibilities

• Processes all calls incoming/outgoing promptly and courteously.
• Effectively operating the switchboard system.
• Responsible for calling all codes promptly.
• Monitoring the alarm systems.

Skills

Phone etiquette

Customer service

Education

High school diploma or GED

Job description

Join our team as a day shift, full-time, PBX Telecom Operator in Tulsa, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Hillcrest Hospital South, a full-service 180-bed facility located in south Tulsa, offers a comprehensive range of inpatient and outpatient services utilizing cutting-edge technology in a welcoming community environment. As the only DNV Orthopedic Center of Excellence (OCE) in Oklahoma, Hillcrest South stands out for its exceptional orthopedic care. The hospital’s RN residency program is accredited by the American Nurses Credentialing Center (ANCC) as a Practice Transition Accreditation Program and Pathway to Excellence, ensuring high-quality training for nurses.

• Processes all calls incoming/outgoing promptly and courteously
• Effectively operating the switchboard system
• Responsible for calling all codes promptly
• Monitoring the alarm systems

Job Requirements:

• High school diploma/GED equivalent

Preferred Job Requirements:

• At least one (1) year previous experience within a hospital or healthcare facility