Telecom Operations Manager: Strategy, Growth & Compliance

Network Connex Company; Phoenix (AZ); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription Plan

Basic Life Insurance and Short-Term DI

401(k) Plan with Employer Matching

10 Paid Holidays

Job summary

National Technologies (NTI), a Network Connex Company, is seeking an Operations Manager to implement the right processes and practices across the organization. You will formulate strategy, improve performance, procure materials and resources, and secure compliance while mentoring team members and raising customer service quality.

You’ll help the company stay compliant, efficient, and profitable, guiding budgets, forecasts, and KPI monitoring, with emphasis on operational excellence and

Qualifications

• 3+ years of experience as an Operations Assistant, Manager, or similar role.
• Bachelor’s or master’s degree required.
• Experience within the telecommunications industry preferred.
• Knowledge of organizational effectiveness and operations management.
• Experience budgeting and forecasting.
• Familiarity with business and financial principals.
• Excellent communication and leadership ability.
• Outstanding organizational skills.

Responsibilities

• Ensure all operations are carried out in an appropriate, cost-effective way.
• Improve operational management systems, processes, and best practices.
• Purchase materials, plan inventory, and oversee warehouse efficiency.
• Help the organization’s processes remain legally compliant.
• Formulate strategic and operational objectives.
• Examine financial data and use it to improve profitability.
• Manage budgets and forecasts.
• Perform quality controls and monitor production and KPI’s.
• Recruit, train, and supervise staff.
• Find ways to increase the quality of customer service.

Skills

Leadership

Communication

Budgeting

Forecasting

Operations management

Education

Bachelor's or Master’s degree

Job description

National Technologies (NTI), a Network Connex Company, is seeking an Operations Manager to implement the right processes and practices across the organization. You will formulate strategy, improve performance, procure materials and resources, and secure compliance while mentoring team members and raising customer service quality.

You’ll help the company stay compliant, efficient, and profitable, guiding budgets, forecasts, and KPI monitoring, with emphasis on operational excellence and