Telecom Installation & Support Technician

Nexarideexpress; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Career advancement opportunities

On-site training program

Job summary

A dynamic telecommunications company is seeking a Technical Support Specialist in Houston, Texas. The role involves delivering exceptional customer service and technical support, installing and repairing services, and educating customers on product usage. Candidates are expected to have at least a high school diploma, with an associate degree in a technical field preferred. The position offers a competitive salary, benefits, and opportunities for career advancement along with an on-site training program.

Qualifications

• Experience in technical support roles is preferred.
• Valid driver's license and clean driving record required.
• Telecom and network data certifications preferred but not required.

Responsibilities

• Deliver exceptional customer service and technical support.
• Install and repair services using telecom equipment.
• Collaborate with teams to prioritize tasks and manage resources.

Skills

Customer service skills

Technical problem-solving

Communication skills

Critical thinking

Education

High school diploma or equivalent

Associate degree in a technical field

Job description

A dynamic telecommunications company is seeking a Technical Support Specialist in Houston, Texas. The role involves delivering exceptional customer service and technical support, installing and repairing services, and educating customers on product usage. Candidates are expected to have at least a high school diploma, with an associate degree in a technical field preferred. The position offers a competitive salary, benefits, and opportunities for career advancement along with an on-site training program.