Production & Support Technician — Installations (Houston)

Retail Information Systems; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Job summary

Retail Information Systems is seeking a Production Assistant/Support Technician in Houston, TX. This entry-level position focuses on assisting with product installations, monitoring services, and troubleshooting issues.

The role requires effective communication skills and a willingness to learn various systems. Candidates should be self-motivated team players. Typical work hours are Monday – Friday, 9 AM – 6 PM, with some after-hours support as needed. Medical benefits are offered.

Qualifications

• Entry to mid-level experience.
• Effective written and oral communication skills.
• Ability to balance and prioritize multiple projects/tasks.

Responsibilities

• Assist with and execute product installations for clients.
• Monitor product services and troubleshoot issues.
• Participate in product development cycles and quality assurance.

Skills

Microsoft SQL Server; Transact‑SQL

IIS

XML

Windows Desktop – Windows 7 and later

Windows Server – 2008 and later

Proficient with Microsoft Office Suite

Working knowledge of Google Apps; specifically, Gmail and Drive

Tools

SSIS

Business Intelligence Studio

Oracle; SQL Developer, SQL PLUS, or PLSQL Developer

Subversion Source Control

EDI experience

Any Retail or POS experience

Asana (for Project Management)

Job description

Retail Information Systems is seeking a Production Assistant/Support Technician in Houston, TX. This entry-level position focuses on assisting with product installations, monitoring services, and troubleshooting issues.

The role requires effective communication skills and a willingness to learn various systems. Candidates should be self-motivated team players. Typical work hours are Monday – Friday, 9 AM – 6 PM, with some after-hours support as needed. Medical benefits are offered.