Telecom Infrastructure Design Lead

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Lead Infrastructure Engineer - Telecommunication Design to deliver cabling infrastructure projects, coordinate with contractors, and ensure QA and turnover milestones are met. The role emphasizes AI-assisted practices, security, and resiliency across design and delivery.

The ideal candidate has 5+ years in infrastructure cabling engineering, strong communication skills, and the ability to work with diverse teams across time zones.

Qualifications

• Formal training or certification in Infrastructure structured cabling engineering concepts.
• Experience designing structured cabling systems for trading floors, call centers, lock box, childcare, security operation centers, multimedia studios and user fit-out spaces.
• Demonstrated strong analytical, organizational, and decision‑making abilities.
• Exceptional communication skills with the ability to influence stakeholders.
• Self-starter with capability to independently develop processes and tools.
• Skilled at building consensus and driving organizational change.
• Demonstrated experience using enterprise‑authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.

Responsibilities

• Develop solutions aligned with business requirements, utilizing organizational standards, templates, systems, and artifacts.
• Effectively communicate structured cabling standards and translate business needs into functional technology requirements; participate in project interviews and discovery with stakeholders and design teams.
• Collaborate with internal stakeholders, external partners, and third parties to design and implement cabling infrastructure, ensuring alignment with technology roadmaps and optimal solutions.
• Interface and coordinate with general contractors, engineering, architectural firms, telecom, and AV/security integrators throughout design and construction; oversee contractor activities and resolve site-specific issues.
• Knowledgeable in construction milestones, scheduling, and real estate-driven build-outs; provide quality assurance throughout the project lifecycle, including on-site walk-throughs, infrastructure acceptance and turnover milestones.
• Assemble professional documents, create budgets and estimates, and provide accurate job descriptions; understand project delivery lifecycle, detailed design, testing, certification, risk assessment, and validation procedures.
• Prepare coordinated drawing sets and specification documents, including layouts, numbering, elevations, labeling, wiring schematics, and schedules; experienced in multi-vendor cabling, hardware, cabinet, rack, and power solutions; establish and participate in technical testing to industry best practices.
• Maintain department policies related to service delivery, asset tracking, inventories, chargeback, documentation, and associated systems and processes.
• Possess excellent client interfacing, verbal and written communication skills; able to work across management levels and time zones with flexibility.
• Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.

Skills

Structured cabling

Project planning

Stakeholder management

Communication

Analytical thinking

Change management

AI-assisted delivery

Education

Infrastructure cabling certification

Tools

AutoCAD

REVIT

BlueBeam

Microsoft Office

LLMSuite

Visio

Smart Sheets

JIRA

Job description

JPMorgan Chase & Co. in New York seeks a Lead Infrastructure Engineer - Telecommunication Design to deliver cabling infrastructure projects, coordinate with contractors, and ensure QA and turnover milestones are met. The role emphasizes AI-assisted practices, security, and resiliency across design and delivery.

The ideal candidate has 5+ years in infrastructure cabling engineering, strong communication skills, and the ability to work with diverse teams across time zones.