Senior Lead Infrastructure Engineer – Network Services

JPMorganChase; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

JPMorganChase is seeking a Senior Lead Infrastructure Engineer within the Corporate Sector's Network Services team in New York. You will apply deep technical expertise across network technologies, software, and processes, leading initiatives across multiple technologies to drive programs and improvements.

Experience with large-scale Wi‑Fi design, enterprise-grade AI validation, and strong communication with executive stakeholders is required.

Qualifications

• Formal training or certification on infrastructure engineering concepts and 5+ years across campus and WAN domains incl. enterprise Wi‑Fi design, deployment and troubleshooting.
• Ability to present technical issues, risk, options and impact to C-level leaders in clear business language.
• Strong troubleshooting and operational rigor using structured methods and post-incident documentation.
• Knowledge of hardware, networking, databases, storage, deployment, automation, scaling, resilience or performance.
• Experience using enterprise AI capabilities to support infrastructure workflows with validation and data-sensitivity awareness.
• Ability to review AI recommendations before implementation, ensuring resiliency, security, and auditability.
• Adept in specific infrastructure tech and programming languages.

Responsibilities

• Applies deep technical expertise to analyze complex data and systems; anticipates issues and advises on mitigations.
• Uses AI capabilities to accelerate analysis and document mitigation options with proper security handling.
• Collaborates with platforms to architect changes and modernize processes.
• Drives results and implements multiple complex programs.
• Leads thought leadership within the product line.
• Ensures infrastructure work aligns with compliance, risk, security and business objectives.
• Lives by reuse-first AI adoption across delivery and automation, ensuring validation and auditability.

Skills

Infra certs

WAN & campus

Wi-Fi design

C-level communication

Troubleshooting rigor

AI in infra

AI validation

Tools

Packet analyzers

Job description

JPMorganChase is seeking a Senior Lead Infrastructure Engineer within the Corporate Sector's Network Services team in New York. You will apply deep technical expertise across network technologies, software, and processes, leading initiatives across multiple technologies to drive programs and improvements.

Experience with large-scale Wi‑Fi design, enterprise-grade AI validation, and strong communication with executive stakeholders is required.