Telecom Field Technician & Team Lead

Ciena; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental & vision plans

401(K) with company match

Employee Stock Purchase Program (ESPP)

Paid holidays & vacation

Job summary

Ciena is seeking a hands-on Telecom Deployment Lead to join our North America team. You will lead equipment installations and commissioning in Central Office and Service Provider environments, ensuring safety, accuracy, and compliance with industry standards.

Travel nationwide, mentor technicians, coordinate field crews, perform QA inspections, and maintain thorough installation records. You’ll translate complex wiring schematics and MOPs into reliable network deployments while building strong

Qualifications

• High school diploma or equivalent.
• 3+ years telecom installation experience in Central Office or Service Provider environments.
• Experience reading MOPs, wiring schematics, and equipment layouts.
• Leadership experience directing installation teams and performing QA inspections.

Responsibilities

• Lead telecom equipment installations and commissioning activities in Central Office and Service Provider environments.
• Coordinate field crews and subcontractors to deliver projects safely and efficiently.
• Execute circuit modifications, software upgrades, power transitions, and live network activities with precision.
• Perform quality assurance inspections, technical verifications, and final project walkthroughs.
• Interpret and resolve issues within job specifications, wiring schematics, equipment layouts, and MOPs.
• Maintain accurate installation records, as-built documentation, audits, and project reporting.
• Build strong customer relationships through professional on-site communication and technical leadership.

Skills

Telecom installation

Team leadership

MOPs & schematics

QA inspections

Project coordination

Reading drawings

Wiring layouts

Customer relationships

Education

High school diploma

Tools

My Ciena Portal

FAST Web docs

Microsoft Office

Job description

Ciena is seeking a hands-on Telecom Deployment Lead to join our North America team. You will lead equipment installations and commissioning in Central Office and Service Provider environments, ensuring safety, accuracy, and compliance with industry standards.

Travel nationwide, mentor technicians, coordinate field crews, perform QA inspections, and maintain thorough installation records. You’ll translate complex wiring schematics and MOPs into reliable network deployments while building strong