Telecom Field Technician I - Install & Troubleshoot

WorldNet Telecommunications, Inc.; Guaynabo, Northern (PR, KY); Hybride; USD 32 000 - 42 000; Plein temps

Résumé du poste

WorldNet Telecommunications, Inc. is seeking a Repairs Field Technician - Level I (Central Zone) in Guaynabo, PR. The role installs, configures, repairs, and troubleshoots telecom infrastructure and customer premises equipment.

The position covers voice services, internet/data circuits, and cybersecurity appliances, with on-site work at customer locations and collaboration with engineers and providers.

Qualifications

• Associated Degree in Telecommunications, Telephony or Electronic Technology (preferred) with a minimum of two years of related experience; or equivalent experience and training related to the position.

Responsabilités

• Visit customers for installation and repairs of internal and external wiring CAT 3, CAT5e or CAT 6, including modular connector, cable, telephone and all WorldNet approved CPE’s.
• Install and repair voice services such as, POTS lines, Hosted PBX, Sip Lines, PRI, Sip Trunk, DID, etc.
• Install and repair cybersecurity appliances including troubleshooting, firewalls changes, security policies changes, upgrades, and other related configurations.
• Responsible for the installation and repairs of voice services such as, POTS lines, Hosted PBX, Sip Lines, PRI, Sip Trunk, DID, etc.
• Perform testing on core equipment for DS1 & DS3 circuits issues, including cross connect, extended testing and troubleshooting with third party providers.
• Complete site surveys, lines inventory and use, wiring, routers, circuits, evaluate the communication room, location facilities, server rooms and telecommunication chambers, etc.

Connaissances

Telecom installation

Networking fundamentals

Structured cabling

PBX installations

VoIP basics

MTCNA certification

Customer communication

Formation

Associate Degree in Telecommunications or Electronic Technology

Outils

Wireshark

Hammer

SAS

Description du poste

WorldNet Telecommunications, Inc. is seeking a Repairs Field Technician - Level I (Central Zone) in Guaynabo, PR. The role installs, configures, repairs, and troubleshoots telecom infrastructure and customer premises equipment.

The position covers voice services, internet/data circuits, and cybersecurity appliances, with on-site work at customer locations and collaboration with engineers and providers.