Telecom Field Tech I: Install, Repair & Support

Worldnet Telecommunications Llc; Guaynabo (PR); On-site; USD 42,000 - 62,000; Full time

Job summary

WorldNet Telecommunications Inc. in Guaynabo, PR is seeking a Repairs Field Technician - Level I for the Central Zone to install, configure and repair carrier infrastructure and customer premises equipment. You will troubleshoot voice, data and security services and cooperate with engineering and on-site teams.

The role emphasizes hands-on installation, testing and fault isolation across copper/fiber circuits, CPE, routers and firewalls, with attention to safety and compliance.

Qualifications

• Associated degree preferred with two years related experience.
• Experience with installation, repair and configuration of telecommunications infrastructure.
• Ability to diagnose and repair voice, data and security devices.
• Knowledge of TCP/IP, switching and routing fundamentals.

Responsibilities

• Visit customers for installation and repair of wiring (CAT3/5e/6) and WorldNet approved CPEs.
• Install, repair and configure WorldNet CPEs.
• Install and repair voice services (POTS, Hosted PBX, SIP, PRI, SIP Trunk).
• Install and repair cyber security appliances and firewall policies.
• Physically install CPEs at customer premises (switches, routers, IP phones, etc.).
• Install and repair internet/data services (PPPoE, dedicated circuits).
• Perform testing on core equipment and coordinate with third-party providers.

Skills

Telephony services

Networking fundamentals

Structured cabling

PBX installation

Transport technologies

MTCNA certification

Customer communication

Education

Associated Degree in Telecommunications

Tools

Wireshark

Hammer

SAS

DACS

SunSet

Job description

WorldNet Telecommunications Inc. in Guaynabo, PR is seeking a Repairs Field Technician - Level I for the Central Zone to install, configure and repair carrier infrastructure and customer premises equipment. You will troubleshoot voice, data and security services and cooperate with engineering and on-site teams.

The role emphasizes hands-on installation, testing and fault isolation across copper/fiber circuits, CPE, routers and firewalls, with attention to safety and compliance.