Telecom Field Operations Manager – Lead Tech Teams in FL

CS Contract Solutions, LLC; Tampa (FL); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

PTO

401k

Job summary

CS Contract Solutions, LLC seeks a Field Operations Manager to lead technicians delivering residential and business telecom services in the Tampa area. Manage daily field operations to ensure profitability while upholding policies and service standards.

The role emphasizes training, coaching, and performance management; you will coordinate with Frontier and contractors, oversee safety and quality, and drive continuous improvement. Overtime and flexible hours may apply.

Qualifications

• 2+ years managing teams within a telecom environment.
• Experience with installation, maintenance, and repair of POTS and HSI.
• Proficiency with Excel, email, and legacy systems.

Responsibilities

• Oversee daily operation of field network services and technicians.
• Act as single point of contact between Frontier and Contractors.
• Lead training, coaching and development for processes, safety and quality.
• Motivate team to meet attendance and performance standards.
• Represent CS and Frontier with customers and agencies.

Skills

Team leadership

Telecom operations

Tools

Excel

Email

Job description

CS Contract Solutions, LLC seeks a Field Operations Manager to lead technicians delivering residential and business telecom services in the Tampa area. Manage daily field operations to ensure profitability while upholding policies and service standards.

The role emphasizes training, coaching, and performance management; you will coordinate with Frontier and contractors, oversee safety and quality, and drive continuous improvement. Overtime and flexible hours may apply.