Telecom Expense Analyst: Invoicing, Budgets & Reporting

TRS Recovery Services; Alpharetta (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

Fiserv in Alpharetta, GA is seeking a TEM Analyst to review, audit and process telecom invoices, research discrepancies, and support TEM initiatives.

You will work with IT Finance to address budgets, variances and project costs, map invoices to cost centers, and generate reports on a predetermined schedule. Strong Excel skills and prior TEM experience are required for success in this role.

Qualifications

• High School Diploma or GED equivalent.
• 4+ years of related education/experience.
• 6+ months experience with Fiserv platforms.
• 2+ years in Telecommunications involving invoices, SLAs, budgeting and cost analysis.
• Advanced Excel and data presentation from multiple sources.
• Experience reviewing telecom contracts and rate plans.
• Experience cost allocations for projects.
• Excellent interpersonal, verbal and written communication.
• Experience with a TEM provider such as Calero.

Responsibilities

• Telecom Invoice Validation, reconciliation, and Payment Processing.
• Wireline and wireless account reviews.
• Mapping invoices to appropriate cost centers.
• Billing disputes and credit inquiries.
• Assist end users with billing inquiries and account changes.
• Streamline requests for telecom contracts and services.
• Analyze financial data and generate periodic reports.
• Perform inventory audits to verify active services and schedules.
• Participate in meetings and possibly lead some sessions.

Skills

Excel proficiency

Financial analysis

Telecom invoicing

Budgeting

Data presentation

Service Management tickets

Education

High School Diploma

Tools

Calero TEM

Job description

Fiserv in Alpharetta, GA is seeking a TEM Analyst to review, audit and process telecom invoices, research discrepancies, and support TEM initiatives.

You will work with IT Finance to address budgets, variances and project costs, map invoices to cost centers, and generate reports on a predetermined schedule. Strong Excel skills and prior TEM experience are required for success in this role.