Telecom Delivery Leader: Portfolio Excellence

Insight Global (United States); Seattle (WA); On-site; USD 140,000 - 210,000; Full time

Job summary

IG Consulting, the professional services division of Insight Global, seeks an Associate Director of Delivery to lead telecom delivery programs. You will drive delivery excellence, build high-performing teams, and partner with executives to achieve client outcomes.

You will mentor Project Managers and delivery staff, own governance, and oversee budgets, forecasting, and risk management while delivering value to Fortune 500 clients in a fast-paced environment.

Qualifications

• 7+ years of program management or delivery leadership experience.
• Experience leading complex delivery programs.
• Proven success in managing a portfolio and delivering measurable outcomes.
• Strong knowledge of project/program management and professional services delivery.
• Experience using KPIs and operational reporting to drive performance.

Responsibilities

• Lead day-to-day delivery execution across a portfolio of telecom programs.
• Implement governance, status reporting, and risk management frameworks.
• Translate strategy into executable plans, milestones, and outcomes.
• Develop and mentor Project Managers and delivery leads across accounts.
• Manage client relationships, executive communications, and satisfaction initiatives.
• Oversee budget, forecasting, resource planning, and profitability targets.
• Drive continuous improvement, standardization, and scalable delivery practices.

Skills

Program management

Leadership

Stakeholder management

KPIs & metrics

Change management

Delivery governance

Portfolio management

Customer outcomes

Budget management

Communication

Education

MBA

PMP

Scrum Master

SAFe

BA/BS in related field

Tools

Azure DevOps

Jira

Asana

Airtable

Job description

IG Consulting, the professional services division of Insight Global, seeks an Associate Director of Delivery to lead telecom delivery programs. You will drive delivery excellence, build high-performing teams, and partner with executives to achieve client outcomes.

You will mentor Project Managers and delivery staff, own governance, and oversee budgets, forecasting, and risk management while delivering value to Fortune 500 clients in a fast-paced environment.