Tele-Enrollment Pharmacy Technician (Specialty)

Shields Health Solutions; Town of Texas (WI); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Parental leave

Short-term disability

Professional development

Wellness programs

Job summary

Shields Health Solutions is seeking a Patient Outreach Coordinator (Pharmacy Technician) to proactively grow the specialty pharmacy patient population by making outbound calls and enrolling eligible patients in Shields Partner Pharmacy. You will educate patients on the program and ensure confidentiality while working CST hours, Mon–Fri.

The role requires an active Texas Pharmacy Technician License with national certification (PTCB/ExCPT), 2+ years of pharmacy tech experience, and strong

Qualifications

• Active Texas Pharmacy Technician License and National Certification (PTCB/ExCPT).
• Minimum 2 years of experience as a pharmacy technician.
• Strong communication and organizational skills; patient focus.
• Ability to work an 8-hour shift Mon-Fri CST.

Responsibilities

• Make outbound calls to educate and enroll patients in Shields Partner Pharmacy.
• Review EMR/chart notes before outbound calls.
• Identify medications requiring special handling or storage.
• Assist with other duties as assigned.

Skills

Verbal communication

Phone empathy

Rapport building

Independent work

Organization

Customer service

Outreach calls

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Shields Health Solutions is seeking a Patient Outreach Coordinator (Pharmacy Technician) to proactively grow the specialty pharmacy patient population by making outbound calls and enrolling eligible patients in Shields Partner Pharmacy. You will educate patients on the program and ensure confidentiality while working CST hours, Mon–Fri.

The role requires an active Texas Pharmacy Technician License with national certification (PTCB/ExCPT), 2+ years of pharmacy tech experience, and strong