Tele Caller

PI Beam Labs; United States; Remote; USD 1,800 - 2,700; Part time

Job summary

Fyn mobility is hiring Telecallers for a home-based role in Bengaluru. You will handle outbound calls, explain earning models, answer questions, and record conversations accurately. This contractual position runs for 1 year and requires six days of work per week, with training provided online.

Ideal candidates will have 1 year in telecalling or sales, strong communication, and fluency in Kannada/Hindi/English or Tamil/English. A quiet home workspace and laptop with CRM access are required.

Qualifications

• Education: Class 12 pass or above (graduate preferred).
• Experience: 1 year telecalling, preferably in sales/customer service.
• Fluency and clarity in speaking.
• Quiet home space for uninterrupted calls.
• Laptop, CRM and spreadsheet tool familiarity; calling platforms knowledge.
• Willingness to work six days a week on the provided schedule.
• Languages: Kannada + Hindi + English proficiency; Tamil + English proficiency; additional regional languages a plus.

Responsibilities

• Make outbound calls to leads and existing customers from provided contact lists.
• Pitch earning models clearly; explain offerings, pricing and onboarding steps.
• Follow-ups to convert interested leads to onboarded users.
• Meet daily and weekly call/lead/conversion targets.
• Record call outcomes, lead details and follow-up dates in the system.
• Follow the approved call script and compliance rules; escalate issues when needed.
• Attend online team briefings and training sessions.

Skills

Outbound calling

Communication

CRM usage

Independent work

Kannada/Hindi/English languages

Tamil/English languages

Education

High school diploma / Class 12+

Tools

CRM software

Spreadsheet tools

Laptop required

Job description

Role Overview

• Position: Telecallers
• Number of Positions: 3
• Location: Bengaluru
• Employment Type: Contractual (1 year)

About the Role

This role will be on contractual and the candidate will be working from Home for 6 days a week.

As a telecaller, you will be the voice of Fyn mobility for our existing drivers and leads. You will make outbound calls from home, explain the various drivers earning models, answer questions and record every conversation accurately.

Key Responsibilities

• Make outbound calls to leads and existing customers from the contact lists we provide
• Pitch about various earning models clearly and explain about our offerings, pricing and next steps to get onboarded.
• Follow-ups politely and ensure interested leads are onboarded on the platform.
• Meet daily and weekly targets for calls made / leads generated / conversions.
• Record call outcomes, lead details and follow-up dates in the respective tool on the same day
• Follow the approved call script and compliance rules.
• Escalate complaints and complex issues to the team lead.
• Attend team briefings and training sessions held online.

Qualifications & Requirements

• Education: Class 12 pass or above (graduate preferred)
• Experience: 1 year of experience in telecalling activity (preferred in sales/customer service)
• Fluency and clarity in speaking.
• A quiet space at home for uninterrupted calls
• Comfortable in using a laptop, CRM and spreadsheet tool, and familiar to calling platforms.
• Willingness to work six days a week, on the schedule given below.
• Language & Communication:

Agent 1: Kannada + Hindi + English (proficiency must)

Agent 2: Tamil + English (proficiency must)

• Good to have - Knowledge of an additional regional language (Telugu, Tamil, Kannada)