Technology Training Specialist – Food Tech Solutions

Tomra Group; Visalia (CA); On-site; USD 87,000 - 109,000; Full time

Benefits offered by this job

Medical, dental, vision plans

31 days PTO annually

401(k) with company match

Parental leave

Bereavement leave

Employee Assistance Program

Global career growth

Job summary

TOMRA Food is seeking a Technology Trainer to empower customers and internal teams to adopt TOMRA Food solutions in real-world environments. You will design, develop, and deliver engaging training programs and create technical documentation to support onboarding, upgrades, and new product adoption.

You will collaborate with Field Service, Technical Support, and Service Leadership, travel up to 40% nationally and internationally, and communicate complex concepts clearly.

Qualifications

• A Bachelor's degree in electrical, electronic, mechanical, mechatronics, sustainable manufacturing, or industrial engineering is preferred.
• 3+ years of experience in technical service or a comparable technical environment.
• Experience delivering training in a technical or operational environment, including virtual or remote formats.
• Ability to build trust and credibility when working with individuals and groups.
• Ability to understand, interpret, and clearly explain technical concepts and procedures.
• Experience reading, analyzing, and applying technical documentation and procedures.
• Strong written and verbal communication skills for training delivery and documentation.
• Bilingual in Spanish is a plus.
• Proficiency in Microsoft Word and PowerPoint.
• Customer-focused approach when delivering training and support.
• Ability and willingness to travel nationally and internationally, with travel representing approximately 40% of the role.
• Ability to work in an open office environment and at industrial customer sites.
• Ability to work in food processing plants, farms, cold storage facilities, and outdoor environments with varying temperatures.

Responsibilities

• Design, develop, and deliver engaging training programs and course content for both external customers and internal teams
• Create and continuously update training materials, technical documentation, and structured learning content to support onboarding, system upgrades, and new product adoption
• Assess training needs during customer interactions and recommend targeted solutions to address skill gaps and drive product adoption
• Partner with Field Service, Technical Support, and Service Leadership teams to identify skill gaps and implement structured training solutions
• Support customers during implementation to enable confident use and adoption of TOMRA technology
• Contribute to TOMRA Food’s digital learning platforms, including knowledge base articles, webinars, and online courses
• Build and maintain strong, collaborative relationships with customers
• Deliver training initiatives on time and to a high standard of quality
• Promote a “Safety First” culture throughout the company, our customers, and our industry

Skills

Technical training

Public speaking

Communication

Spanish language

Travel readiness

Education

Engineering degree (Electrical/Mechanical/Mechatronics or related)

Tools

Microsoft Word

PowerPoint

Job description

TOMRA Food is seeking a Technology Trainer to empower customers and internal teams to adopt TOMRA Food solutions in real-world environments. You will design, develop, and deliver engaging training programs and create technical documentation to support onboarding, upgrades, and new product adoption.

You will collaborate with Field Service, Technical Support, and Service Leadership, travel up to 40% nationally and internationally, and communicate complex concepts clearly.