Global Technology Trainer & Enablement Lead

Tomra; Visalia (CA); On-site; USD 87,000 - 109,000; Full time

Benefits offered by this job

Medical, dental, vision plans

PTO 31 days annually

401(k) with match

Parental leave (8 weeks)

Bereavement leave

Employee Assistance Program

Diversity & inclusion

Global career growth

Job summary

TOMRA Food in Visalia is seeking a Technology Trainer to design, develop, and deliver engaging training programs for external customers and internal teams. You will create materials, support onboarding, and drive product adoption of TOMRA Food solutions.

You will work closely with Field Service, Technical Support, and leadership, travel about 40% nationally and internationally to customer sites, and help team members become proficient with complex technology in real-world settings.

Qualifications

• Bachelor's degree in electrical, electronic, mechanical, mechatronics, sustainable manufacturing, or industrial engineering preferred.
• 3+ years of experience in technical service or a comparable technical environment.
• Experience delivering training in a technical or operational environment, including virtual or remote formats.
• Ability to travel nationally and internationally, ~40% of the role.
• Spanish bilingual is a plus.
• Strong written and verbal communication skills for training and documentation.

Responsibilities

• Design, develop, and deliver engaging training programs and course content for external customers and internal teams.
• Create and update training materials, technical documentation, and learning content for onboarding, upgrades, and new product adoption.
• Assess training needs during customer interactions and recommend targeted solutions to drive product adoption.
• Partner with Field Service, Technical Support, and Service Leadership to implement training solutions.
• Support customers during implementation to enable confident use and adoption of TOMRA technology.
• Contribute to TOMRA Food's digital learning platforms with knowledge base articles, webinars, and online courses.
• Build and maintain strong, collaborative relationships with customers.
• Deliver training initiatives on time and to a high standard.
• Promote a Safety First culture across the company and customers.

Skills

Communication skills

Travel willingness

Bilingual in Spanish

Written communication

Education

Bachelor's degree in electrical, electronic, mechanical, mechatronics, sustainable manufacturing, or industrial engineering

Tools

Microsoft Word

PowerPoint

Job description

TOMRA Food in Visalia is seeking a Technology Trainer to design, develop, and deliver engaging training programs for external customers and internal teams. You will create materials, support onboarding, and drive product adoption of TOMRA Food solutions.

You will work closely with Field Service, Technical Support, and leadership, travel about 40% nationally and internationally to customer sites, and help team members become proficient with complex technology in real-world settings.