Sales Application Support Engineer

TOMRA; West Sacramento (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

TOMRA Food in the United States seeks a Sales Application Support Engineer to partner with Customers, Sales and Service, delivering application-driven solutions that grow business. You will combine engineering expertise, customer insight and hands-on problem solving to maximize value of TOMRA technologies through testing, demos, data analysis and technical consultation.

You will support regional and global initiatives, enable new sales opportunities, and ensure TOMRA solutions perform reliably

Qualifications

• Bachelor's degree in Mechanical, Electrical, Mechatronics, or related engineering field.
• 2+ years of experience in Application Engineering, Solutions Engineering, Technical Sales Support, or related technical field; recent graduates with strong engineering foundation are encouraged to apply.

Responsibilities

• Partner with Sales Managers and customers to understand products, processing challenges, and goals to define application requirements and recommend TOMRA solutions.
• Serve as a trusted technical advisor throughout the pre-sales process, providing application expertise and engineering support to support new business opportunities.
• Conduct machine demonstrations, customer trials during sales presentations, and proof-of-concept testing in TOMRA facilities and customer environments.
• Design, coordinate, and execute application tests to evaluate machine performance, validate solutions, and identify opportunities for optimization.
• Analyze test and operational data, develop technical recommendations, and prepare clear reports that support customer decision‑making and sales activities.
• Troubleshoot, maintain, repair, and optimize sorting equipment to ensure accurate testing, demonstration results, and application performance.
• Own and maintain application knowledge and machine performance standards, ensuring application packages, best practices, and performance documentation are available to support Sales, Service, and Customer Solution Delivery teams.
• Create and maintain technical documentation, including application reports, test results, recommendations, training materials, and procedures to support customer projects and internal knowledge sharing.

Education

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Electromechanical Engineering, or a related engineering discipline

Job description

TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™, has been our strength for over 50 years.

At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.

TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™, has been our strength for over 50 years.

At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.

Job Description

The Sales Application Support Engineer serves as a trusted technical advisor, partnering with Customers, Sales, Service, and cross‑functional stakeholders to identify, validate, and deliver application‑driven solutions that support business growth. By combining engineering expertise, customer insight, and hands‑on problem solving, this role helps customers maximize the value of TOMRA technologies through application testing, machine demos, data analysis, troubleshooting, performance validation and technical consultation. Supporting both regional and global initiatives, the position plays a critical role in enabling new sales opportunities, advancing customer success, and ensuring TOMRA solutions perform effectively in diverse food processing environments.

Primary Job Functions

• Partner with Sales Managers and customers to understand their products, processing challenges, and goals to define application requirements, and recommend TOMRA solutions that best meet customer needs
• Serve as a trusted technical advisor throughout the pre‑sales process, providing application expertise and engineering support to support new business opportunities
• Conduct machine demonstrations, customer trials during sales presentations, and proof‑of‑concept testing in both TOMRA facilities and customer environments
• Design, coordinate, and execute application tests to evaluate machine performance, validate solutions, and identify opportunities for optimization
• Analyze test and operational data, develop technical recommendations, and prepare clear reports that support customer decision‑making and sales activities
• Troubleshoot, maintain, repair, and optimize sorting equipment to ensure accurate testing, demonstration results, and application performance
• Own and maintain application knowledge and machine performance standards, ensuring application packages, best practices, and performance documentation are available to support Sales, Service, and Customer Solution Delivery teams
• Create and maintain technical documentation, including application reports, test results, recommendations, training materials, and procedures to support customer projects and internal knowledge sharing
• Support machine installations, commissioning activities, customer training, and performance validation when required
• Provide technical consultation and application support to internal stakeholders including Sales, Service, Project Management, Product Management, and Global Solutions teams
• Partner with Global Solutions, Product Management, R&D, and Engineering teams to enhance application performance, identify product improvements, and develop innovative customer solutions
• Identify opportunities to improve machine performance, application outcomes, reliability, and customer value through creative problem‑solving and engineering solutions
• Maintain customer‑ready demonstration and test environments, ensuring equipment is operating safely and effectively to support testing and sales activities
• Build strong working relationships with customers and internal stakeholders through effective communication, responsiveness, and professional technical support

Qualifications

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Electromechanical Engineering, or a related engineering discipline required. Equivalent combinations of education, technical training, and relevant industry experience may also be considered
• 2+ years of experience in Application Engineering, Solutions Engineering, Technical Sales Support, or a related technical field preferred. Recent graduates with a strong engineering foundation and demonstrated problem‑solving capabilities are encouraged to apply