Technology Training & Process Improvement Analyst

The Chronicle Of Higher Education, Inc.; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

Paid leave

Job summary

CCBC seeks a qualified professional to train, analyze, design, and develop curricula to support IT initiatives and business process improvements at the college.

Responsibilities include creating training materials, delivering technology training to faculty and staff, and coordinating assessments to boost efficiency. Must have an associate degree and 5 years of relevant experience; valid driver's license with low points may be required.

Qualifications

• Associate's Degree required; degree in Instructional Technology, Information Technology, or related field.
• Five years of experience in supporting technology and delivering technology-related training.
• Experience with needs assessments preferred.
• Valid driver's license with fewer than five (5) points.

Responsibilities

• Analyze and design training materials and plans to meet the needs of groups and individuals.
• Teach technology and business process training courses for CCBC faculty and staff.
• Conduct departmental optimization needs assessments and surveys to increase efficiency and effectiveness around the use of technology.
• Support and facilitate course registration, attendance and related procedures.
• Provide troubleshooting and service coordination with the appropriate group.
• Develop training plans, course schedules, and course delivery events.
• Support mobile and remote training, development, and facilitation.

Skills

Training design

Instructional design

Needs assessment

Technology training

PowerPoint

Education

Associate's Degree in Instructional Technology or related field

Tools

SharePoint

Microsoft Office

Job description

CCBC seeks a qualified professional to train, analyze, design, and develop curricula to support IT initiatives and business process improvements at the college.

Responsibilities include creating training materials, delivering technology training to faculty and staff, and coordinating assessments to boost efficiency. Must have an associate degree and 5 years of relevant experience; valid driver's license with low points may be required.