Technology Trainer & AI Learning Facilitator

Alfred State College - SUNY College of Technology; Town of Alfred (NY); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental and vision benefits

Educational support

Paid time off

Pension plan

Job summary

Alfred State College - SUNY College of Technology is seeking a Software Trainer to create practical learning experiences for faculty, staff, and students. You will design in-person, virtual, and self-paced training and produce accessible guides and tutorials to support technology adoption across the campus.

Reporting to the Director of Extended Learning, Innovation, and Teaching Excellence, you will collaborate with Technology Services to keep materials current and explain software concepts in

Qualifications

• Associate degree in information technology or related field.
• Experience developing or delivering training, workshops, webinars, or instructional content.
• Experience creating clear instructions or documentation for nontechnical users.
• Ability to organize work, meet deadlines, and collaborate with others.
• Demonstrated interest in learning new technologies as the role evolves.

Responsibilities

• Partner with campus colleagues to identify technology training needs and priorities.
• Design and deliver engaging in-person, virtual, and self-paced training for individuals and groups.
• Create and maintain accessible guides, tutorials, job aids, website content, and other user-friendly resources.
• Explain technical concepts and software features in clear, practical language.
• Research, test, and learn technologies adopted or considered by the college.
• Keep training materials current as software, user needs, and institutional priorities change.
• Support technology adoption through communication, outreach, consultation, and follow-up assistance.
• Develop AI learning resources and promote responsible AI use, including accessibility, security, ethics, limitations, risks, and evaluation of AI-generated content.

Skills

Curiosity & initiative

Adaptability

Adult learning support

Clear communication

Accessible learning materials

Organization & prioritization

Secure, responsible tech use

Collaborative service mindset

Education

Associate degree in information technology or related field

Bachelor’s degree preferred

Tools

Microsoft 365

Microsoft Teams

Learning Management Systems

Web-based platforms

Windows & macOS

Job description

Alfred State College - SUNY College of Technology is seeking a Software Trainer to create practical learning experiences for faculty, staff, and students. You will design in-person, virtual, and self-paced training and produce accessible guides and tutorials to support technology adoption across the campus.

Reporting to the Director of Extended Learning, Innovation, and Teaching Excellence, you will collaborate with Technology Services to keep materials current and explain software concepts in