AI-Driven Software Trainer for Higher Ed

Alfred State; Village of Alfred (NY); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Tuition benefits

Paid time off

Retirement options

Job summary

Alfred State College is seeking a Software Trainer to craft practical, engaging learning experiences for faculty, staff, and students. The role, reporting to the Director of Extended Learning, partners with Technology Services to promote accessible, secure, and responsible use of campus technology including AI tools.

You’ll translate complex concepts into clear guidance, support learners at varying technical levels, and help Alfred adopt new tools while evolving with college priorities.

Qualifications

• Associate degree in information technology, instructional technology, training, education, or a related field.
• Experience developing or delivering training, workshops, webinars, presentations, instructional content, or similar learning support.
• Experience creating clear instructions or documentation for nontechnical users.
• Ability to organize work, meet deadlines, collaborate with others, and respond to changing priorities.
• Demonstrated interest in learning new technologies as the role evolves.

Responsibilities

• Partner with campus colleagues to identify technology training needs and priorities.
• Design and deliver engaging in-person, virtual, and self-paced training for individuals and groups.
• Create and maintain accessible guides, tutorials, job aids, website content, and other user-friendly resources.
• Explain technical concepts and software features in clear, practical language.
• Research, test, and learn technologies adopted or considered by the college.
• Keep training materials current as software, user needs, and institutional priorities change.
• Support technology adoption through communication, outreach, consultation, and follow-up assistance.
• Develop AI learning resources and promote responsible AI use, including accessibility, security, ethics, limitations, risks, and evaluation of AI-generated content.
• Stay informed about emerging technologies and their potential uses in higher education through professional development.

Skills

Curiosity

Communication

Learner support

Collaboration

Organization

Education

Associate degree in IT / related field

Tools

Microsoft 365

Teams

LMS

Windows

macOS

Job description

Alfred State College is seeking a Software Trainer to craft practical, engaging learning experiences for faculty, staff, and students. The role, reporting to the Director of Extended Learning, partners with Technology Services to promote accessible, secure, and responsible use of campus technology including AI tools.

You’ll translate complex concepts into clear guidance, support learners at varying technical levels, and help Alfred adopt new tools while evolving with college priorities.