Technology Technician I

Suffolk Public Schools; Suffolk (VA); On-site; USD 60,000 - 77,000; Full time

Job summary

Suffolk Public Schools in Suffolk, Virginia seeks a Technology Technician I to perform difficult technical work troubleshooting, installing, configuring, integrating, maintaining, and modifying computers, peripherals, and software. The role includes leading technology technicians in field projects and providing technical support to staff.

Required A+ Certification with a strong knowledge of hardware and software. Starting date is Aug 3, 2026; salary ranges from $59,654 to $76,523 per year.

Qualifications

• Experience troubleshooting and maintaining computers and software.
• Ability to lead field projects and supervise staff.
• Strong problem solving and communication skills.

Responsibilities

• Configure, install, and maintain software and hardware; provide user support.
• Lead technology technicians on field projects and coordinate tasks.
• Train users and manage supplies; perform related duties as required.

Skills

Technical troubleshooting

User support

Team leadership

Education

High school diploma or equivalent

A+ Certification

Tools

PC hardware

Networking

Job description

Technology Technician I

Suffolk Public Schools Technology Center - Suffolk, Virginia Open in Google Maps

This job is also posted in Suffolk Public Schools

Job Details

Job ID: 5857725

Application Deadline: Posted until filled

Posted: Jul 28, 2026 4:00 AM (UTC)

Starting Date: Aug 3, 2026

Job Description

POSITION TITLE

1551 TECHNOLOGY TECHNICIAN I

GENERAL DEFINITION AND CONDITIONS OF WORK

Performs difficult technical work troubleshooting, installing, configuring, integrating, maintaining, and modifying computers, peripherals, and software; does related work as required. Team Lead for Technology Technicians; additional duties to include basic supervision of staff involved in field projects. Work is performed under the general supervision of the Coordinator of Technology.

This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects; work requires stooping, kneeling, crouching, reaching, walking, lifting, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for depth perception, color perception, preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, assembly or fabrication of parts at or within arms length, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.

ESSENTIAL FUNCTIONS/TYPICAL TASKS

This position description is not intended to be an exhaustive list of all duties, knowledge or skills associated with

• Configuring, installing, and maintaining software applications; providing technical support to users; troubleshooting, repairing, installing, upgrading, and maintaining computer software and hardware; preparing and maintaining files and records.
• Team Lead for field projects

• Provides software configuration, installation, and support services;
• Installs hardware and software and support platforms;
• Maintain and repair hardware (computers and peripherals)
• Trains users in the use of PC equipment and software applications;
• Answers phone; performs technical support for users;
• Estimates material and parts needs; orders supplies;
• Performs related tasks as required.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.

KNOWLEDGE, SKILLS AND ABILITIES

Thorough knowledge of the operation, uses and capabilities of electronic data processing main and peripheral equipment; thorough knowledge of hardware and software procedures and techniques; thorough knowledge of network administration practices and techniques; ability to understand and carry out oral and written instructions; ability to recognize and assess maintenance and repair needs; ability to establish and maintain effective working relationships with associates, system users and the general public.

EDUCATION AND EXPERIENCE

Any combination of education and experience equivalent to graduation from high school and considerable experience in the installation and maintenance of networked computer systems and related software applications.

EQUIPMENT

N/A

SPECIAL REQUIREMENTS

A+ Certification required.

FLSA STATUS

Non-exempt

AA/EOE STATEMENT

This employer does not knowingly discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, or national origin.

Position Type: Full-Time

Salary: $59,654 to $76,523 Per Year

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Human Resources Department
• School Administrative Offices
• Suffolk, Virginia 23434
• Phone: [phone]