Technology Tech-Gilley's

Gilley's; Park City (KS); On-site; USD 50,000 - 75,000; Full time

Job summary

The Gilley’s property in Park City, Kansas seeks a Technology Technician to install, operate, and maintain audiovisual and IT systems for events and daily operations.

You will troubleshoot equipment, manage inventory, coordinate with vendors, and ensure compliance with company and gaming standards while delivering professional guest and team support.

Qualifications

• Must be at least 18 years old and able to obtain a Level II KRGC Gaming License.

Responsibilities

• Install, configure, operate, maintain, and troubleshoot audiovisual and multimedia equipment.

Skills

Customer service

Communication

Teamwork

Physical stamina

Education

Two-year technical or trade school degree in Audio/Video Production / IT

Tools

Midas M32 soundboard

Video projectors

DVD/VCR

Karaoke machine

Microsoft Office

Windows OS

Job description

GILLEY’S JOB DESCRIPTIONPOSITION: Technology TechnicianDEPARTMENT: TechnologySTATUS: Full TimeLICENSE: Level IIREPORTS TO: Sr. Technology ManagerJob Summary:The Technology Technician is responsible for the installation, operations, maintenance, troubleshooting and support of technology systems throughout the property. This position ensures the reliable performance of audio/visual equipment, multimedia systems, computer hardware, and related technology infrastructure used in daily operations, events, promotions, and entertainment venues. The Technology Technician provides exceptional internal customer service while maintaining safe, secure, and efficient operating environment.Essential Job Functions:Install, configure, operate, maintain, and troubleshoot audio, video, projection, lighting, and multimedia equipment.Provide technical support for events, promotions, and property-wide operations.Perform routine inspection, preventative maintenance, and repairs on technology equipment and systems.Monitor system performance and promptly respond to technology-related service requests.Maintain inventory of technology equipment, accessories, and supplies on property.Secure, transport, store, and document equipment before and after events.Assist with setup and breakdown of technology systems for special events and property functions.Support computer hardware, peripheral devices, network-connected equipment, and user workstations as assigned.Maintain accurate maintenance logs, inventory records, and service documentation.Coordinate with vendors and service providers for equipment repairs and installations.Follow all company, regulatory, and gaming compliance requirements.Identify and report technology issues, safety concerns, or operational deficiencies to managementProvide professional and courteous service to guests, team members, and vendors at all timesCrosstrain in other IT and Slot Technician areasRequired Skills/Qualifications:Must be at least 18 years of age or older and have the ability to obtain and retain a Level II KRGC Gaming License.2-year technical or trade school degree in Audio/Video Production, I.T. or related field preferredMinimum one year of direct customer contact experience, preferred2 years audio/visual or I.T. experience, including operational knowledge with video projectors, DVD/VCR, karaoke machine, and Midas M32 soundboard or an equivalent combination of education and experience preferredProficient computer skills including Microsoft Office and WindowsDisplay professionalism; excellent verbal and written communication skillsProfessional appearance as outlined in the Gilley’s Team Member HandbookMust be able to work both independently and as a member of a teamAvailable to work required schedule which may include nights, weekends, holidays, and overtime as neededPHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:Physically mobile with reasonable accommodationsMust be able to respond to visual and audible cuesMust be able to read, write, speak and understand EnglishMust be able to bend, reach, kneel and grip itemsMust be able to climb up and down laddersMust be able to lift items weighing up to 50 poundsMust be able to push, pull or move up to 950lbs with assistance/moving equipmentMust be able to walk and stand for long periods of time (8-12 hours)Have a sense of urgency and keep up with fast paced business practicesMust be able to tolerate areas with high noise levels, bright lights, and dustResponsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.Required Skills/Qualifications:Must be at least 18 years of age or older and have the ability to obtain and retain a Level II KRGC Gaming License.2-year technical or trade school degree in Audio/Video Production, I.T. or related field preferredMinimum one year of direct customer contact experience, preferred2 years audio/visual or I.T. experience, including operational knowledge with video projectors, DVD/VCR, karaoke machine, and Midas M32 soundboard or an equivalent combination of education and experience preferredProficient computer skills including Microsoft Office and WindowsDisplay professionalism; excellent verbal and written communication skillsProfessional appearance as outlined in the Gilley’s Team Member HandbookMust be able to work both independently and as a member of a teamAvailable to work required schedule which may include nights, weekends, holidays, and overtime as neededPHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:Physically mobile with reasonable accommodationsMust be able to respond to visual and audible cuesMust be able to read, write, speak and understand EnglishMust be able to bend, reach, kneel and grip itemsMust be able to climb up and down laddersMust be able to lift items weighing up to 50 poundsMust be able to push, pull or move up to 950lbs with assistance/moving equipmentMust be able to walk and stand for long periods of time (8-12 hours)Have a sense of urgency and keep up with fast paced business practicesMust be able to tolerate areas with high noise levels, bright lights, and dustResponsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.