Technology Tech-Gilley's

Ruffin; Park City (KS); On-site; USD 28,000 - 39,000; Full time

Job summary

Gilley’s Park City seeks a Technology Technician to install, operate, and maintain audio/visual and multimedia systems across the property. You will support events, promotions, and daily operations while ensuring safe and efficient tech infrastructure.

The role requires hands-on hardware skills, strong customer service, and the ability to work nights or weekends as needed. A Level II KRGC Gaming License and a related technical degree are preferred.

Qualifications

• Minimum 18 years old and able to obtain Level II KRGC Gaming License.
• Degree in Audio/Video Production, IT, or related field preferred.
• 1+ year direct customer contact experience preferred.
• 2+ years AV/IT experience with projectors, karaoke machines, and related gear.
• Proficient with Microsoft Office and Windows.
• Professional appearance and strong communication skills.
• Able to work independently or in a team.
• Flexible schedule including nights, weekends, holidays, and overtime.

Responsibilities

• Install, configure, operate, maintain, and troubleshoot AV/multimedia equipment.
• Provide technical support for events and property operations.
• Perform preventive maintenance on tech gear and systems.
• Monitor system performance and respond to service requests.
• Maintain inventory and logs for equipment and service.
• Coordinate with vendors for repairs and installations.
• Follow gaming, company, and regulatory compliance.

Skills

KRGC Gaming License

AV/IT technical knowledge

Customer service

Independent worker

Microsoft Office/Windows

Event tech setup

Education

2-year technical or trade school degree in Audio/Video Production, I.T.

Tools

Midas M32

Video projectors

DVD/VCR

Job description

Job Details: Job Location: PARK CITY, KS 67147, Position Type: Full-Time/Part-Time, Education Level: Not Specified, Travel Percentage: None, GILLEY’S JOB DESCRIPTION

POSITION: Technology Technician

DEPARTMENT: Technology

STATUS: Full Time

LICENSE: Level II

REPORTS TO: Sr. Technology Manager

Job Summary:

The Technology Technician is responsible for the installation, operations, maintenance, troubleshooting and support of technology systems throughout the property. This position ensures the reliable performance of audio/visual equipment, multimedia systems, computer hardware, and related technology infrastructure used in daily operations, events, promotions, and entertainment venues. The Technology Technician provides exceptional internal customer service while maintaining safe, secure, and efficient operating environment.

Essential Job Functions:

• Install, configure, operate, maintain, and troubleshoot audio, video, projection, lighting, and multimedia equipment.
• Provide technical support for events, promotions, and property-wide operations.
• Perform routine inspection, preventative maintenance, and repairs on technology equipment and systems.
• Monitor system performance and promptly respond to technology-related service requests.
• Maintain inventory of technology equipment, accessories, and supplies on property.
• Secure, transport, store, and document equipment before and after events.
• Assist with setup and breakdown of technology systems for special events and property functions.
• Support computer hardware, peripheral devices, network-connected equipment, and user workstations as assigned.
• Maintain accurate maintenance logs, inventory records, and service documentation.
• Coordinate with vendors and service providers for equipment repairs and installations.
• Follow all company, regulatory, and gaming compliance requirements.
• Identify and report technology issues, safety concerns, or operational deficiencies to management
• Provide professional and courteous service to guests, team members, and vendors at all times
• Crosstrain in other IT and Slot Technician areas

Required Skills/Qualifications:

• Must be at least 18 years of age or older and have the ability to obtain and retain a Level II KRGC Gaming License.
• 2-year technical or trade school degree in Audio/Video Production, I.T. or related field preferred
• Minimum one year of direct customer contact experience, preferred
• 2 years audio/visual or I.T. experience, including operational knowledge with video projectors, DVD/VCR, karaoke machine, and Midas M32 soundboard or an equivalent combination of education and experience preferred
• Proficient computer skills including Microsoft Office and Windows
• Display professionalism; excellent verbal and written communication skills
• Professional appearance as outlined in the Gilley’s Team Member Handbook
• Must be able to work both independently and as a member of a team
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Physically mobile with reasonable accommodations
• Must be able to respond to visual and audible cues
• Must be able to read, write, speak and understand English
• Must be able to bend, reach, kneel and grip items
• Must be able to climb up and down ladders
• Must be able to lift items weighing up to 50 pounds
• Must be able to push, pull or move up to 950lbs with assistance/moving equipment
• Must be able to walk and stand for long periods of time (8-12 hours)
• Have a sense of urgency and keep up with fast paced business practices
• Must be able to tolerate areas with high noise levels, bright lights, and dust

Responsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.

Qualifications: Required Skills/Qualifications:

• Must be at least 18 years of age or older and have the ability to obtain and retain a Level II KRGC Gaming License.
• 2-year technical or trade school degree in Audio/Video Production, I.T. or related field preferred
• Minimum one year of direct customer contact experience, preferred
• 2 years audio/visual or I.T. experience, including operational knowledge with video projectors, DVD/VCR, karaoke machine, and Midas M32 soundboard or an equivalent combination of education and experience preferred
• Proficient computer skills including Microsoft Office and Windows
• Display professionalism; excellent verbal and written communication skills
• Professional appearance as outlined in the Gilley’s Team Member Handbook
• Must be able to work both independently and as a member of a team
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Physically mobile with reasonable accommodations
• Must be able to respond to visual and audible cues
• Must be able to read, write, speak and understand English
• Must be able to bend, reach, kneel and grip items
• Must be able to climb up and down ladders
• Must be able to lift items weighing up to 50 pounds
• Must be able to push, pull or move up to 950lbs with assistance/moving equipmentMust be able to walk and stand for long periods of time (8-12 hours)
• Have a sense of urgency and keep up with fast paced business practices
• Must be able to tolerate areas with high noise levels, bright lights, and dust

Responsibilities and job functions listed herein are not exhaustive and may be supplemented and/or revised by Gilley’s at any time in its sole discretion.