Technology Support Technician

Pensacola State College; Pensacola (FL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health, dental, vision, and insurance

Tuition waivers

Paid sick leave

Wellness program

Job summary

Pensacola State College is seeking a Technology Support Technician to assist with college-owned computers, laptops, peripherals, and software across classrooms, libraries and labs.

You’ll help onboarding workers for network and telecommunications and ensure end-user files are backed up and software reinstalled and functioning.

Qualifications

• Associate degree required
• Two years’ experience supporting networked computers in a large enterprise computing environment
• Background check required

Responsibilities

• Support end-user computers, laptops, peripherals and software for students, faculty and staff
• Install, upgrade and maintain end-user equipment and software, including lab/classroom computers and AV equipment
• Provide strong verbal and written communication, problem-solving, and customer service in a fast-paced environment

Job description

Join the PSC family and connect with accomplished and diversecolleagues who inspire and innovate students and transform livesand futures. Along with helping our students reach their goals,Pensacola State makes career fulfillment a reality.

Job Description: The Technology Support Technician participates in a variety ofelevated supportive functions for all College-owned computers,laptops, peripherals and software for student, faculty, and staffend-users in computing spaces, classrooms and libraries, andsupports onboarding workers for network and telecommunications.This position participates in installation, upgrades, andmaintenance of all end-user computer equipment (including lab andclassroom instruction computers and audio-visual equipment) andsoftware, ensuring all end-user files are properly backed up andall application software is reinstalled and functioning properly.The Technology Support Technician must possess strong verbal andwritten communication skills with the ability to be detail-orientedin a fast-paced, team-oriented environment; excellentproblem-solving skills, including researching for technicalinquiries, and providing solutions; and demonstrate a positiveattitude and excellent customer service skills. This positionrequires availability to work evening, weekend, and/or occasionalholiday hours as determined by the supervisor.

Minimum Qualifications: Graduation from an institution thatholds accreditation recognized by the U.S. Department of Educationand approved by the College with an associate degree, and twoyears’ experience supporting networked computers in a largeenterprise computing environment. Progressively responsibleexperience in supporting computers may be substituted on ayear-for-year basis for the required education. Successful resultsof criminal background check are required.

*Per F.S. 295.065 – Certain servicemembers and veterans, and thespouses and family members of such servicemembers and veterans,will receive preference and priority, and certain servicemembersmay be eligible to receive waivers for postsecondary educationalrequirements.

Pursuant to College policy, it is an employment eligibilityrequirement for an applicant to meet the requirements of §435.04(2), Florida Statutes, related to background investigations.Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A FloridaDepartment of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition ofemployment, and any person who fails to disclose any adverseinformation contained in the background investigation at the timeof submitting the employment application will be disqualified fromemployment.

Annual Salary: $34,675.00 ($17.79/hour)

APPLICATION DEADLINE: Open Until Filled – Review ofapplications will begin September 26, 2026. To receive fullconsideration, the online application and supplemental applicationmaterials must be received by September 25, 2026.

Pensacola State College offers a comprehensive benefits package forhealth, dental, vision, hospitalization, and supplemental insurancebenefits through the State of Florida’s Group Insurance Program.All employees in established, eligible positions are members of theFlorida Retirement System from their first day of employment. Otherbenefits offered include participation in the wellness program,tuition waivers, educational opportunities, and paid sick leave.Additional leave types are position specific.

Pensacola State College does not discriminate against anypersonon the basis ofrace,color,ethnicity,religion,sex (asdefined by applicable federal and state law),nationalorigin,age,disability, genetic information, pregnancy,ormaritalstatus inits educational programs, activities, oremployment. For inquiriesregardingthe College’s nondiscriminationpolicies, contact the Civil Rights Compliance Officer at [phone], Pensacola State College, 1000 College Blvd., Pensacola,Florida 32504.