Systems Support Specialist

Pensacola State College; Pensacola (FL); On-site; USD 51,000 - 56,000; Full time

Job summary

Pensacola State College seeks a Systems Support Specialist to provide advanced technical support and administration for the College's enterprise infrastructure, including on-premises, hybrid, and cloud environments. This role reports to the Director, Systems Support.

The position requires a bachelor’s degree in Computer Science, Information Technology, or a related field with four years of enterprise IT experience; five years may substitute for the degree. Background checks are required.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field with four years of professional enterprise IT experience.
• Experience administering Microsoft enterprise infrastructure, Microsoft 365, Azure cloud services, virtualization, storage, networking, scripting, cybersecurity, and enterprise applications.
• Background check required and employment eligibility per Florida statute.

Responsibilities

• Provide advanced technical support and administration for the College's enterprise infrastructure (on‑premises, hybrid, and cloud).
• Install, configure, secure, monitor, automate, maintain, and continually improve enterprise servers, Microsoft 365 services, Azure resources, identity management, virtualization, storage, databases, and applications.
• Collaborate with IT staff, vendors, and campus departments to ensure highly available, secure, and reliable technology services.

Skills

System administration

Security best practices

Cloud computing

Scripting

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

5 years of enterprise systems administration experience may substitute for the bachelor’s degree

Tools

Microsoft Active Directory

Entra ID

Intune

Defender

Sentinel

Purview

Azure Virtual Desktop

PowerShell

KQL

Hyper-V

SQL Server

IIS

SAN storage

enterprise backup

disaster recovery

hybrid cloud environments

Job description

Join the PSC family and connect with accomplished and diversecolleagues who inspire and innovate students and transform livesand futures. Along with helping our students reach their goals,Pensacola State makes career fulfillment a reality.

Job Description:

The Systems Support Specialist provides advanced technical supportand administration for the College's enterprise infrastructure,including on-premises, hybrid, and cloud environments. Thisposition is responsible for the installation, configuration,administration, security, monitoring, automation, maintenance, andcontinuous improvement of enterprise servers, Microsoft 365services, Azure cloud resources, identity management,virtualization platforms, storage, databases, and business-criticalapplications; works collaboratively with Information Technologystaff, vendors, and campus departments to ensure highly available,secure, and reliable technology services while supporting theCollege's strategic initiatives. Reports to Director, SystemsSupport.

Minimum Qualifications:

Graduation from an institution thatholds accreditation recognized by the U.S. Department of Educationand approved by the College with a bachelor’s degree in ComputerScience, Information Technology, or a related field and four yearsof professional experience administering enterprise ITenvironments, including Microsoft enterprise infrastructure,Microsoft 365, Azure cloud services, virtualization, storage,networking, scripting, cybersecurity, and enterprise applications.Five years of progressively responsible enterprise systemsadministration experience may substitute for the requiredbachelor’s degree. A successful criminal background check isrequired.
Pursuant to College policy, it is an employment eligibilityrequirement for an applicant to meet the requirements of §435.04(2), Florida Statutes, related to background investigations.Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A FloridaDepartment of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition ofemployment, and any person who fails to disclose any adverseinformation contained in the background investigation at the timeof submitting the employment application will be disqualified fromemployment.

Preferred Qualifications:

Prefer experience with MicrosoftActive Directory, Entra ID, Intune, Defender, Sentinel, Purview,Azure Virtual Desktop, and automation using PowerShell and KQL.Experience administering Hyper-V, SQL Server, IIS, SAN storage,enterprise backup, disaster recovery, and hybrid cloudenvironments.

Salary Range:

$50,800.00 - $55,800.00

Supplemental Materials:

All supplemental materials must be submitted electronically via the Workday applicant portal. For questions or to request assistance with uploading supplemental materials, please contact HR Recruiting at [e-mail] .

APPLICATION DEADLINE: Open Until Filled

Review ofapplications will begin October 1, 2026. To receive fullconsideration, the online application and supplemental applicationmaterials must be received by September 30, 2026.

Pensacola State College offers a comprehensive benefits package forhealth, dental, vision, hospitalization, and supplemental insurancebenefits through the State of Florida’s Group Insurance Program.All employees in established, eligible positions are members of theFlorida Retirement System from their first day of employment. Otherbenefits offered include participation in the wellness program,tuition waivers, educational opportunities, and paid sick leave.Additional leave types are position specific.

Pensacola State College does not discriminate against anypersonon the basis ofrace,color,ethnicity,religion,sex (asdefinedbyapplicablefederalandstate law),nationalorigin,age,disability, genetic information, pregnancy,ormaritalstatus inits educational programs, activities, oremployment. For inquiriesregardingthe College’s nondiscriminationpolicies, contact the Civil Rights Compliance Officer at [phone], Pensacola State College, 1000 College Blvd., Pensacola,Florida 32504.