Technology Support Technician

Young World Physical Education; Longview (TX); On-site; USD 21,000 - 41,000; Full time

Job summary

Pine Tree ISD in Longview, Texas, is seeking a Technology Support Technician to respond to requests for help with software, hardware, and peripherals, and to install and maintain district tech. The role includes training staff on hardware and software usage.

Responsibilities include evaluating repairs, coordinating with vendors, and maintaining accurate records of work performed. The position requires strong organizational and communication skills and ability to travel district-wide as needed.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Experience with computer hardware, software, and peripherals.
• Ability to install and configure software on district devices.
• Strong troubleshooting and end-user training abilities.

Responsibilities

• Process and prioritize technology related work orders.
• Evaluate costs and make recommendations on technology related repairs.
• Arrange for contract repairs when district staff cannot perform them.
• Work with end-users to detect and resolve hardware/software issues.
• Communicate with software/hardware vendors to resolve end-user problems.
• Coordinate with Network Administrator to resolve issues with internal applications.

Skills

Hardware knowledge

Software knowledge

Operating systems

End-user training

Communication skills

Education

High school diploma or GED

Associate degree or related field

Tools

PC maintenance tools

Networking basics

Remote management tools

Job description

Technology Support Technician

Pine Tree ISD Pine Tree ISD - Longview, Texas Open in Google Maps

This job is also posted in ESC Region 7 Consortium Job Board

Job Details

Job ID: 4829382

Application Deadline: Dec 31, 2027 11:59 PM (UTC)

Re-Posted: Aug 06, 2026 12:00 AM (UTC)

Starting Date: Immediately

Job Description

Job Title: Technology Support Technician

Reports to: Technology Director

Dept./School: Technology/Central Administration

Primary Purpose: Respond to requests for help involving software, computer hardware and peripherals. Perform installation and maintenance on computer equipment and software applications throughout the district. Support technology use by providing training on hardware and software as required.

Qualifications:

• Education/Certification: Minimum - High school diploma or GED
• Preferred – Associate or higher degree or equivalent work experience in related field.

Special Knowledge/Skills:

• Broad Knowledge of computer hardware and software applications.
• Knowledge of various operating systems.
• Knowledge of software used in education industry, word processing, spreadsheet, database, etc.
• Knowledge of computer workstation setup and installation.
• Ability to detect and resolve technical or technology related problems.
• Ability to provide one or one, or group training to support technology users.
• Excellent organizational, communications, and interpersonal skills.

Experience:

• One year work experience installing, maintaining, repairing and supporting computer hardware, software and peripherals

Major Responsibilities and Duties:

Technical Support

• Process and prioritize technology related work orders.
• Evaluate costs and make recommendations on technology related repairs.
• Arrange for contract repairs for work that cannot be performed by district staff.
• Work cooperatively with end-users to detect and resolve hardware / software issues.
• Communicate with software and hardware vendors to resolve end-user problems.
• Communicate with Network Administrator to detect and resolve end-user problems with internally developed applications and database management.

Installation

• Install and upgrade computers and peripherals throughout the district.
• Relocate computer hardware, peripherals, and equipment as needed.
• Install and configure software as needed.
• Assist with the installation, maintenance, troubleshooting, and repair of network equipment.

Equipment Repair and Maintenance

• Diagnose and repair equipment, including computers and peripherals.
• Perform preventive maintenance on equipment, including computers and peripherals.
• Maintain accurate updated records of work performed, materials used and time required to perform repairs and maintenance.

Safety

• Operate tools and equipment according to prescribed safety procedures.
• Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying.
• Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately.

Other

• Respond to after-hours emergencies as needed.
• Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
• Other duties as assigned.

Equipment Used: Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals.

Working Conditions: Mental Demands/Physical Demands/Environmental Factors: Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment; frequent districtwide travel. Prolonged use of computer and telephone, repetitive hand motions. Occasional prolonged and irregular hours. May be required to be on-call 24 hours a day.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Position Type: Full-time

Salary: $15 to $30 Per Hour

Job Categories: Administration > Technology

Job Requirements

• At least 1 year(s) of relevant experience preferred.
• High School/Trade School degree preferred.
• Citizenship, residency or work visa required

Contact Information

• Melanie Ferguson
• 1708 Pine Tree Rd
• Longview, Texas 75605
• Phone: [phone]
• Email: [e-mail]

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