Technology Support Specialist

Young World Physical Education; United States; On-site; USD 40,000 - 50,000; Full time

Job summary

A school district is seeking a Technology Support Specialist to provide advanced end-user technical support across its campuses. This full-time position requires a Bachelor’s degree and one year of experience in technology support. Responsibilities include providing technical assistance, installing software, and maintaining technology equipment. The ideal candidate will have strong communication skills and a desire to work with both faculty and technology. This role demands proficiency in diagnosing and troubleshooting various tech issues.

Qualifications

• One year experience installing, troubleshooting, and repairing personal computers.
• Ability to diagnose and solve advanced computer problems.
• Strong interpersonal skills to work cooperatively with staff.

Responsibilities

• Provide level-two technical support for end-users.
• Install licensed software programs as directed.
• Document equipment usage reports and service requests.

Skills

Knowledge of computer workstation setup

Ability to install, maintain and repair computers

Strong communication skills

Knowledge of computer hardware and software applications

Ability to troubleshoot advanced computer problems

Education

Bachelor’s degree preferred

Tools

Computers

Printers

Interactive whiteboards

Projectors

Scanners

Job description

Technology Support Specialist

Canyon ISD District Wide - Canyon, Texas

This job is also posted in Canyon Independent School District

Job Details

Job ID: 5302802

Application Deadline: Posted until filled

Posted: Jul 24, 2025 12:00 AM (UTC)

Starting Date: Immediately

Job Description

Primary Purpose: Facilitate, implement, and provide advanced end-user technical support of technology systems district-wide. Respond to requests for assistance from faculty, staff, and Technology staff regarding end-user computer software, hardware, peripherals, and other related technology.

Qualifications:

Education/Certification: Bachelor’s degree preferred

Special Knowledge/Skills: Knowledge of computer workstation setup; Knowledge of computer hardware and software applications; Ability to install, maintain and repair computers and peripherals, including printers, interactive whiteboards, projectors, and scanners; Ability to diagnose basic network problems and escalate when necessary; Ability to diagnose, troubleshoot, and solve advanced computer problems; Ability to resolve complex computer problems in a professional, congenial manner; Strong communication and interpersonal skills

Experience: One year experience installing, troubleshooting, and repairing personal computers and/or related technology

Major Responsibilities and Duties

1. Provide level-two technical support for end-users and end-user devices as directed by the Chief Technology Officer and the Technology Support Coordinator
2. Install licensed software programs as required and as licensed by the Software Support Administrator
3. Record service requests into the district work order system
4. Document reports of inappropriate use of equipment, as requested
5. Assist in CISD staff development training programs, as required
6. Record and maintain inventory of all technology-related equipment
7. Stay current with advances in the computer technology industry
8. Enjoy working with people and technology
9. Support technology in the classroom in a timely manner utilizing the available support tools and by using innovative and emerging technologies throughout the district
10. Perform repairs, as needed, to maintain clean, operable equipment
11. Perform necessary management of computers and printers following normal procedures including beginning and closing-of-year procedures
12. Keep informed of innovations in computer and networking technology
13. Maintain confidentiality of information
14. Exemplify high standards of ethical conduct according to District Policy
15. Support administrative policy
16. Represent the school system to the community in a positive professional way
17. Maintain a sincere, friendly attitude toward visitors and patrons to ensure communication
18. Perform other duties, as assigned

Mental Demands/Physical Demands/Environmental Factors
Requires working in a cooperative, assisting manner with all district staff. Requires lifting (up to 40 lbs.), stooping, bending, kneeling, climbing, and prolonged use of computing devices. Requires frequent travel to various campuses and locations within CISD.

Position Type: Full-Time

Job Requirements

Contact Information

• Paul Kimbrough
• 3301 N 23rd Street
• Canyon, Texas 79015
• Email: [e-mail]

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