Technology - Technician

Young World Physical Education; Waco (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Waco ISD Technology - Technician role focuses on delivering rapid and effective technology field services across campuses and admin sites. The technician will troubleshoot, repair, and maintain computers, peripherals, and network devices, while handling phone support and work orders to keep district technology running smoothly.

The position requires two years of college or technical training in computer maintenance, plus a valid Texas driver’s license.

Qualifications

• Two years of college or technical school/military training in computer maintenance and repair or equivalent experience.
• Valid Texas driver’s license.

Responsibilities

• Provide front-line tech support to end-users.
• Repair desktop and laptop hardware.
• Process technology work orders.
• Evaluate repairs and purchase parts.
• Setup and upgrade district hardware and software.
• Maintain reports and records.
• Assist in technology training for staff.
• Coordinate software deployments with network team.
• Create end-user tutorials.
• Promote district technology services.

Skills

Hardware basics

OS familiarity

Office apps

Troubleshooting

Customer service

Writing skills

SQL basics

Public schools

Group presentation

Education

2-year college

Driver's license

Job description

Technology - Technician

wacoisd Waco ISD - Waco, Texas Open in Google Maps

This job is also posted in ESC Region 12

Job Details

Job ID: 5855306

Application Deadline: Posted until filled

Posted: Jul 28, 2026 2:00 AM (UTC)

Job Description

Job Title: Technician – Technology

Wage/Hour Status: Non-Exempt/At-Will

Reports To: Coordinator – Technology Support Services

Pay Grade/Days: 207/226

Dept./School: Administration Bldg.

Date Revised: June 2022

Primary Purpose: Deliver rapid and effective technology field services through maintaining, troubleshooting, and repairing computers, peripherals, and network devices to all campuses and administrative departments within the district. Responsible for phone support, technology problems evaluation, and distribution of technology-related work orders.

Qualifications

Education/Certification:

Two years of college or technical school/military training in computer maintenance and repair or equivalent experience.

Valid Texas driver’s license

Special Knowledge/Skills

• Broad knowledge of computer hardware and software applications
• Knowledge of various operating systems (UNIX, DOS, Windows, Macintosh)
• Knowledge of a wide variety of software applications including, but not limited to, Microsoft Office, Email applications and educational applications
• Ability to detect and resolve technical or technology-related problems
• Excellent organizational, communication, and interpersonal skills
• Strong customer service perspective
• Strong writing skills
• Strong ability to multitask
• Knowledge of basic SQL scripting
• Familiarity with public school operations
• Ability to present information to a group of employees (>30)

Experience

Two years of work experience in technical support position or

Experience in repair and maintenance of computers and peripherals

Major Responsibilities and Duties

• Provide customer service in person, over phone, and by email to assist end-users in resolving computer hardware and software problems.
• Perform repairs to desktop and laptop computers and related equipment.
• Process and complete technology related work orders.
• Evaluate and recommend technology related repairs and purchase of parts and equipment.
• Setup and/or upgrade district hardware and software.
• Compile, maintain, and file all physical and computerized reports, records and other documents required.
• Assist in conducting technology training for campus personnel.
• Recommend policies toward the improvement of delivery of services.
• Responsible for the pick up and return of off-site repaired equipment and replacement and return of parts within specified time frame.
• Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
• Stay knowledgeable of advances in technology. Attain and maintain technical certifications.
• Manage help desk and remote software installation systems.
• Inform staff during meetings on the use of the remote software installation system and other technology training.
• Coordinate with network division prior to any software deployments.
• Work harmoniously with co-workers, subordinates and supervisors in a team environment.
• Create tutorials for end-user technology procedures.
• Promote Waco ISD in all aspects of business operations and business relationships.
• Promote the overall enhancement and improvement of Waco ISD.
• Keep the Technology Support Services Supervisor informed and up-to-date on business services and processes.
• Perform other duties as assigned.

Equipment Used: District Assigned computer, phone, peripheral devices, network management tools, computer repair tools, testing equipment, light duty vehicles, and personal vehicle.

Working Conditions:

Mental Demands/Physical Demands/Environmental Factors: Prolonged use of computer and telephone; Maintain emotional control under stress, hectic pace, and work with frequent interruptions. Repetitive hand motions; occasional strenuous walking, standing, bending, and climbing; moderate to heavy lifting and carrying; and operation of a motor vehicle. Working in office environment and with diverse community groups. Frequent work in industrial and classroom environment. Occasional work in utility closets, cable chases, and above suspended ceilings.

Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify or delete any aspect of this job (or the position itself) at any time as it deems advisable.

The Waco Independent School District is an equal opportunity educational provider and employer who does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information or non-proficiency in English language skills in educational programs or activities that it operates or in employment matters. The District is required by Title VI and Title VII of the Civil Rights Act of 1964, as amended; Title IX of the Education Amendments of 1972; the AgeDiscriminationAct of 1975, as amended; Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act; and school boardpolicynot todiscriminatein such a manner.

Position Type: Full-time

Job Categories

• Support Staff > Computer Support
• Support Staff > Maintenance
• Support Staff > Network Services

Job Requirements

Contact Information

• Elesa Maimbourg , Human Resources Coordinator
• P.O. Box 27
• Waco, Texas 76703
• Phone: [phone]
• Email: [e-mail]

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