Technology Support Specialist II – Digital Learning Lead

Broward County Public Schools; Pompano Beach (FL); Presencial; USD 38.000 - 59.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bilingual

Descripción de la vacante

Broward County Public Schools is seeking a Technology Support Specialist II to ensure continuous availability of district hardware, software, networks and servers at Charles Drew Elementary in Pompano Beach. You will provide on-site technical support, user guidance and proactive maintenance with a focus on a stable digital learning environment for staff and students.

Responsibilities include training staff and students, maintaining security standards, coordinating with vendors, inventory

Formación

• High school diploma or GED required; an associate degree is preferred.
• Experience in supporting computer systems related to digital learning environments.
• Proficiency with Windows, Mac, and iOS operating systems.
• Ability to install and maintain software and manage networked devices.

Responsabilidades

• Provide technical assistance and guidance to site staff and students for hardware and software issues.
• Maintain a stable digital learning environment at the location through collaboration with district staff.
• Follow district security standards and coordinate with vendors for hardware/software acquisitions.
• Assist with installation and maintenance of approved hardware and software.
• Perform basic troubleshooting and minor repairs on technology assets.
• Maintain accurate inventory of technology assets and stay updated through trainings.

Conocimientos

Experience in computer systems support

Windows, Mac, iOS proficiency

Software installation & maintenance

Networking basics (Virtual LAN)

Enterprise applications support

Effective communication

General computer skills

Educación

High school diploma or GED

Associate degree (optional)

Descripción del empleo

Broward County Public Schools is seeking a Technology Support Specialist II to ensure continuous availability of district hardware, software, networks and servers at Charles Drew Elementary in Pompano Beach. You will provide on-site technical support, user guidance and proactive maintenance with a focus on a stable digital learning environment for staff and students.

Responsibilities include training staff and students, maintaining security standards, coordinating with vendors, inventory