Education Tech Support Specialist II - Digital Learning

Broward County Public Schools

Florida

On-site

USD 52,000 - 72,000

Full time

2 days ago

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Job summary

Broward County Public Schools is seeking a Technology Support Specialist II for Banyan Elementary in Sunrise, FL. The role focuses on ensuring continuous availability of technology assets, hardware and software support, and guidance to staff and students in a dynamic digital learning environment.

Responsibilities include coordinating with district tech teams, assisting with hardware/software installations, and maintaining asset inventories.

Qualifications

Basic hardware and software knowledge is required.
Proficient in Windows, Mac, and iOS operating environments.
Experience installing and maintaining software across devices and platforms.
Knowledge of network concepts including Virtual and Local Area networks.
Experience supporting enterprise applications used for productivity.
Strong communication skills for staff and student support.
Solid general computer skills relevant to academic technology environments.

Responsibilities

Provide training and guidance to staff and students on hardware and software issues.
Ensure a stable digital learning environment at the site and collaborate with district support staff.
Assist with installation of approved hardware and software.
Troubleshoot technology issues and perform minor repairs or upgrades.
Maintain inventory of technology assets and coordinate with vendors.
Participate in district trainings to stay current with technology.