Technology Support Specialist

Hillside 93; Hillside (IL); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Part-time

Job summary

Hillside 93 invites applications for a Technology Support Specialist to assist students, teachers, and staff with a wide range of devices and software. The role emphasizes timely issue resolution, project support, and integration of technology within the district.

The on-site position may include district remote and help desk duties, with a focus on data privacy education and trusted learning environments. The ideal candidate will have a High School diploma, 3 CS credits, and a 2.5+ GPA, with

Qualifications

• High School diploma is required.
• COMPTIA certification preferred.
• Enrolled with a minimum of 3 credit hours at a higher learning institution in Computer Science or related field, required.
• 2.5 GPA or higher, required.

Responsibilities

• Provide technical support for students, teachers, school leaders and staff across devices and platforms.
• Assist with technology support, projects, implementation, and integration initiatives.
• Identify issues and develop permanent solutions to minimize recurring problems.

Skills

Communication skills

Troubleshooting

Hardware repair

Software troubleshooting

Project support

Education

High School diploma

COMPTIA certification

Enrolled in CS or related field (3+ credits)

GPA 2.5+

Job description

The Technology Support Specialist will provide all students, teachers, school leaders and departmental staff technical support on all technological devices with a focus on technology support, projects, implementation, integration of any technology support staff. The Technology Support Specialist accomplishes this by providing technology support primarily through the onsite, district remote and help desk solutions and onsite. The Technology Support Specialist will provide prompt response, resolve, research and technological support, support guidance for all district devices, endeavors, and initiatives. The Technology Support Specialist will resolve issues for all users quickly and with quality, identifying issues and developing permanent solutions to eliminate any obstacle. Specifically, the Technology Support Specialist achieves technology, process, functionality with excellence throughout the district with emphasis in the following areas: of all technology devices, implementation projects, customer service, technology effectiveness, data risk management, data privacy education, and trusted learning environment management.

QUALIFICATIONS

Education/Certification

• High School diploma, required
• COMPTIA certification, preferred
• Enrolled with a minimum of 3 credit hours at higher learning institution in Computer Science or related field, required
• 2.5 GPA or higher, required

Special Knowledge/Skills

Ability to communicate effectively (verbal and written); ability to effectively assess, research, evaluate, logical decision making, effective planning skills, and implement, develop and deploy solutions; knowledge of technology devices and software applications; demonstrate an aptitude for comprehensive understanding and repairing of technology hardware and software; willing to work irregular hours during the week and weekends to execute technology projects and/or support users.

Workdays: 18 Hours maximum per week

Primary Location: Hillside School, 4804 Harrison Street, Hillside, Illinois 60162

Salary Range: $18 - $23 / Per Hour

Shift Type: Part‑Time

Job Contact Information

Name: Joshua Brown

Title: Director of Technology

Phone: [phone]

Email: [e-mail]

Physical Requirements Regularly required to sit, stand, walk, talk, hear, operate a computer, hand‑held learning devices and other office equipment, reach with hands and arms, and must occasionally lift and/or move up to 10 pounds.