Technology Support Intern — Emerging Talent (Onsite)

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 22,000 - 31,000; Part time

Job summary

Metropolitan Transportation Authority (MTA) in Brooklyn seeks a Technology Support, Emerging Talent Intern for onsite work at 130 Livingston Street. The role supports the Elevators & Escalators Division, assisting in Power Platform-based reporting, dashboards, and SharePoint site maintenance.

The internship requires an undergraduate student with a minimum 2.5 GPA, 20+ hours weekly, and strong MS Office skills. Candidates must be authorized to work in the United States; transcripts are required.

Qualifications

• Proficiency in Microsoft Office Suite is a must.
• Organizational, analytical and communication skills.
• Ability to work well under pressure and prioritize tasks.
• Keen eye for detail; able to work independently while being an active team player.

Responsibilities

• Assist in developing and publishing departmental SharePoint Communication Site.
• Assist in designing and developing dashboards and other visualizations with metrics on various projects.
• Assist in developing and maintaining automated reporting systems using Power Automate.
• Provide insights and recommendations to support technical requirements with internal stakeholders.
• Design workflows to streamline data collection, processing, and distribution, minimizing manual effort and errors.
• Integrate Power Apps, Power BI, and Power Automate with existing systems and databases to enhance operational efficiency.
• Update existing operational procedures and technical documents uploaded onto SharePoint Communication Site.
• Conduct one-on-one training sessions via Teams with maintainers and supervisors.
• Organize and maintain various forms and documents across the departmental shared drives.

Skills

Organizational skills

Analytical skills

Communication skills

Work under pressure

Detail oriented

Team player

Education

Undergraduate GPA 2.5+

Majors: Computer Science, Business Admin, Management of Technology, Architecture & Engineering, Information Science, Data Science

Tools

Microsoft Office

Job description

Metropolitan Transportation Authority (MTA) in Brooklyn seeks a Technology Support, Emerging Talent Intern for onsite work at 130 Livingston Street. The role supports the Elevators & Escalators Division, assisting in Power Platform-based reporting, dashboards, and SharePoint site maintenance.

The internship requires an undergraduate student with a minimum 2.5 GPA, 20+ hours weekly, and strong MS Office skills. Candidates must be authorized to work in the United States; transcripts are required.