Technology Support, Emerging Talent Intern (Spring)

Metropolitan Transportation Authority; New York (NY); On-site; USD 22,000 - 31,000; Part time

Job summary

Metropolitan Transportation Authority in Brooklyn, NY is seeking a Technology Support, Emerging Talent Intern (Spring) onsite at 130 Livingston Street. The role offers a hourly rate of $19.00 for undergraduates and requires regular, in-person attendance with a minimum of 20 hours per week.

You will assist in building dashboards, Power Apps, Power BI and automate reports, while learning to organize data, collaborate with internal teams and present findings to Management.

Qualifications

• Undergraduate student in good standing with at least 2.5 GPA.
• Majors preferred include CS, business, information science, data science, or related fields.
• Authorized to work in the United States; transcript required.
• Proficient with Microsoft Office and data visualization tools.

Responsibilities

• Assist in developing and publishing the departmental SharePoint Communication Site.
• Assist in designing and developing forms, dashboards, and visualizations with project metrics.
• Assist in developing automated reports using Power Automate.
• Provide insights to support technical requirements with internal stakeholders.
• Design workflows to streamline data collection and reduce manual errors.
• Integrate Power Apps, Power BI, and Power Automate with existing systems.
• Update SharePoint procedures and technical documents.
• Conduct one-on-one Teams training sessions with maintainers and supervisors.
• Organize and manage forms and documents on departmental drives.

Skills

MS Office

Analytical

Communication

Organizational skills

Team player

Prioritization

Education

Undergraduate GPA 2.5

Computer Science

Business Administration

Information Science

Data Science

Tools

Power BI

Power Automate

Power Apps

Job description

Technology Support, Emerging Talent Intern (Spring)

Location: 130 Livingston Street, Brooklyn, NY, 11202

Hourly Rate: $19.00 (Undergraduate)

All internship positions are onsite and require regular, in-person attendance at the designated work location, with a minimum of 20 hours per week.

The Elevators & Escalators Division keeps our subway system in motion through proactive maintenance and innovative solutions, with the primary goal of ensuring our riders experience consistently available, accessible, safe, and reliable elevators and escalators. Within our stations and facilities, we manage 359+ elevators, including those maintained by third-party contractors, along with 230 escalators. Additionally, we are responsible for the oversight of 38 non-public elevators. We recognize the critical role our elevators and escalators play in facilitating the movement of millions of individuals daily and making our system accessible to those who need it, so every action we take is guided by our core values of safety, reliability, and customer satisfaction.

RESPONSIBILITIES:

• Assist in developing and publishing of departmental SharePoint Communication Site.
• Assist in the design and develop various forms, applications, dashboards and other visualizations with metrics on various projects.
• Assist in developing and maintaining automated reporting systems using Power Automate.
• Provide insights and recommendations to support the technical requirements with internal stakeholders.
• Design workflows to streamline data collection, processing, and distribution, minimizing manual effort and reducing errors.
• Integrate Power Apps, Power BI, and Power Automate with existing systems and databases to enhance operational efficiency.
• Update existing operational procedures and technical documents upload onto SharePoint Communication Site.
• Conduct one-on-one training sessions via Teams with maintainers and supervisors.
• Organize and maintain various forms and documents across the departmental shared drives.

PROJECTS:

• Provide analytical analysis Work on various projects that will streamline workflow.
• Build interactive dashboards, automate workflows, and streamline reporting process to reduce tedious paperwork and have critical data available.
• Prepare presentations for Management and Senior Leadership.

REQUIRED QUALIFICATIONS:

• Proficiency in Microsoft Office Suite is a must.
• The candidate should possess organizational, analytical and communication skills.
• The candidate should be able to work well under pressure and prioritize tasks effectively.
• The candidate should have a keen eye for detail and be able to work independently while being an active team player.

REQUIRED EDUCATION:

• Matriculated in an undergraduate program in good standing with at least 2.5 GPA
• Major(s) Preferred:Computer Science; Business Administration; Management of Technology, Architecture & Engineering; Information Science; Data Science, or related field.

All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.