Technology Support Engineer

ManpowerGroup Global, Inc.; Dallas (TX); Hybrid; USD 56,481 - 75,768; Full time

Job summary

ManpowerGroup Global, Inc. in Dallas offers a contract opportunity for a Technology Support Engineer. The role is hybrid in Dallas, TX, with a duration of 11+ months and a pay rate of $48/hour on W2.

Must-have skills include Oracle RightNow, PHP with SQL Server backend, with nice-to-have items like Agile, .Net, and AI. The responsibilities include providing coverage for applications, maintaining production systems, performing security scans, upgrades and patches, and managing CI/CD pipelines.

Qualifications

• Experience with Oracle RightNow SaaS CSR platform.
• Proficiency in PHP with SQL Server backend.
• Strong problem solving and production support skills.

Responsibilities

• Provide coverage for applications using Oracle RightNow and PHP/SQL Server stack.
• Troubleshoot, maintain and enhance applications; perform security scans, upgrades and patches; maintain CI/CD pipelines.
• Handle support, security and compliance tickets within SLA.

Skills

Oracle RightNow

PHP

SQL Server Backend

Job description

Our Fortune 500 client (One of the world's companies) in Dallas TX is looking for hardworking, motivated talent to join their innovative team.

Position Title: Technology Support Engineer

Location: Hybrid: Dallas TX 75201

Duration: 11+ Months with possibilities of extension

Pay Rate: $48/hr on W2

Job Description

What are must-have skills for this role?

• Oracle Right now
• PHP 3. SQL server Backend

What are some nice-to-have skills

• Agile
• .Net
• AI

Responsibilities

Support coverage for all applications with Technology stack includes Oracle RightNow (SaaS CSR platform) and PHP with SQL Server backend.

Maintain, troubleshoot production issues and enhance app. Perform Security scan, , upgrade and patching activities. Maintain ci/cd pipeline for deployments

With SLA handle support/enhancement/security and compliance tickets

Comments

Oracle RightNow Cloud Service (P5 - Master)

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.