Desktop Analyst

ManpowerGroup Global, Inc.; Spring (TX); On-site; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

401(k), Plus Match

Weekly Pay

Job summary

A prominent organization in technology and data management is seeking a dedicated Desktop Analyst to join their IT support team. The role involves assisting with device diagnostics and troubleshooting to ensure efficiency. Ideal candidates will possess strong problem-solving skills and proficiency in Microsoft Entra Admin Center. The company offers benefits including medical, dental, vision plans, and a 401(k) with a match. This is an opportunity to work in a dynamic environment focused on innovation and diversity.

Qualifications

• Experience with Microsoft Entra Admin Center (formerly Azure AD) and cloud management.
• Foundational knowledge of network protocols and troubleshooting tools.
• Strong problem-solving skills and adaptability.

Responsibilities

• Support IT data collection through remote diagnostics.
• Collaborate with global support teams to resolve issues.
• Implement process efficiencies in data workflows.
• Utilize technical skills for network troubleshooting.

Skills

Microsoft Entra Admin Center

Network protocols

Troubleshooting methodologies

Problem-solving

Collaboration

Job description

Overview

Our client, a leading organization in the technology and data management sector, is seeking a dedicated and detail-oriented Desktop Analyst to join their team. As a Desktop Analyst, you will be an integral part of the IT support team, assisting with data collection activities, device diagnostics, and troubleshooting to ensure seamless operations across the organization. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to process improvement, aligning well with the company's commitment to innovation and excellence.

Job Title: Desktop Analyst

Location: Spring, Texas

Pay Range: Market

Responsibilities

• Support IT data collection activities through device queries and remote diagnostics using approved enterprise tools.
• Collaborate effectively with technical, business, and global support teams to troubleshoot and resolve issues.
• Identify and implement process efficiencies to improve data collection workflows.
• Utilize technical skills to query cloud management repositories and troubleshoot network connectivity issues.
• Assist with endpoint support and remote access tools to ensure optimal device performance.

Qualifications

• Experience with Microsoft Entra Admin Center (formerly Azure AD) and querying cloud management repositories.
• Foundational knowledge of network protocols, diagnostic tools, and troubleshooting methodologies.
• Strong problem-solving skills with the ability to adapt and find alternative data collection methods.
• Excellent collaboration and communication skills to partner across diverse teams.
• Flexibility to work outside normal business hours to support global teams as needed.

Benefits

• Opportunity to work in a dynamic, fast-paced environment with a focus on innovation.
• Chance to develop technical skills in cloud management, forensic tools, and endpoint support.
• Collaborate with a diverse and inclusive team committed to professional growth.
• Gain experience supporting global support operations and process improvements.
• Be part of a company recognized for its ethical standards and commitment to diversity.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World\'s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.