Hybrid Tech Support Engineer: Oracle RightNow & PHP/SQL

ManpowerGroup Global, Inc.; Dallas (TX); Hybrid; USD 56,481 - 75,768; Full time

Job summary

ManpowerGroup Global, Inc. in Dallas offers a contract opportunity for a Technology Support Engineer. The role is hybrid in Dallas, TX, with a duration of 11+ months and a pay rate of $48/hour on W2.

Must-have skills include Oracle RightNow, PHP with SQL Server backend, with nice-to-have items like Agile, .Net, and AI. The responsibilities include providing coverage for applications, maintaining production systems, performing security scans, upgrades and patches, and managing CI/CD pipelines.

Qualifications

• Experience with Oracle RightNow SaaS CSR platform.
• Proficiency in PHP with SQL Server backend.
• Strong problem solving and production support skills.

Responsibilities

• Provide coverage for applications using Oracle RightNow and PHP/SQL Server stack.
• Troubleshoot, maintain and enhance applications; perform security scans, upgrades and patches; maintain CI/CD pipelines.
• Handle support, security and compliance tickets within SLA.

Skills

Oracle RightNow

PHP

SQL Server Backend

Job description

ManpowerGroup Global, Inc. in Dallas offers a contract opportunity for a Technology Support Engineer. The role is hybrid in Dallas, TX, with a duration of 11+ months and a pay rate of $48/hour on W2.

Must-have skills include Oracle RightNow, PHP with SQL Server backend, with nice-to-have items like Agile, .Net, and AI. The responsibilities include providing coverage for applications, maintaining production systems, performing security scans, upgrades and patches, and managing CI/CD pipelines.