Technology Strategy Co-op: PMO & Process Improvement

Delta Air Lines; Atlanta (GA); On-site; USD 24,000 - 32,000; Part time

Job summary

Delta Air Lines is seeking a Crew Technology Strategy Co‑Op in Atlanta to support the Strategy and PMO team with project coordination, process mapping, and data analysis. You will work with Product Managers, Owners, and business leaders to drive operational efficiency and technology improvements for Crew Resources.

You will help with requirements gathering, documentation, and the development of automation opportunities, while producing reports and visualizations to communicate insights to

Qualifications

• Requires undergraduate student (sophomore or above) with minimum 30 semester hours completed.
• Minimum 2.5 GPA and ability to maintain it.
• Full‑time enrollment while in co‑op; rotations in Atlanta, GA.
• Must be at least 18 years old and authorized to work in the United States.
• Pursuing a Bachelor’s degree in a related field.

Responsibilities

• Support project coordination and delivery of Crew Technology initiatives, including process mapping and documentation.
• Clarify business requirements for technology projects with cross‑functional teams.
• Identify opportunities for automation and process improvements.
• Collect, analyze, and interpret data to support project objectives.
• Prepare reports, presentations, and visualizations for stakeholders at various levels.
• Contribute to Knowledge Management content (SOPs, glossary, team pages).
• Attend meetings; prepare documentation and communicate project status to stakeholders.
• Apply analytical thinking and problem solving to project goals.
• Promote safety in all operational processes.

Skills

Project management

Communication skills

Team collaboration

Microsoft Office proficiency

Data analysis

Detail oriented

Education

Pursuing bachelor’s degree in Business/Technology/Engineering

Tools

Excel

Power BI

Tableau

Job description

Delta Air Lines is seeking a Crew Technology Strategy Co‑Op in Atlanta to support the Strategy and PMO team with project coordination, process mapping, and data analysis. You will work with Product Managers, Owners, and business leaders to drive operational efficiency and technology improvements for Crew Resources.

You will help with requirements gathering, documentation, and the development of automation opportunities, while producing reports and visualizations to communicate insights to