Flight Ops Co-op: Process Innovation & Change

Delta Air Lines; Atlanta (GA); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid internship

Hybrid schedule

Standby travel

Job summary

Delta Air Lines is seeking a Flight Operations PDO Co-op in Atlanta to help advance technology initiatives for 17,000+ pilots. You will engage with Flight Ops stakeholders, operate in an agile environment, and gain exposure to multiple departments within Flight Operations while working four on-campus days and one virtual day weekly.

The role requires three alternating semesters of full-time work, with rotations in Summer 2027, Spring 2028, and Fall 2028, and emphasizes collaboration, process

Qualifications

• Requires an undergraduate student (sophomore or above) with a minimum of 30 semester hours completed.
• Must maintain a minimum 2.5 GPA.
• Three alternating semesters of full-time work while pursuing full-time study; one semester will be summer.
• Three rotations in Atlanta, GA: Summer 2027, Spring 2028, Fall 2028.

Responsibilities

• Lead end-to-end ideation translating stakeholder challenges into clearly scoped problem statements and solution hypotheses.
• Lead cross-functional coordination to ensure solutions are implemented within operational environments.
• Participate in team activities to holistically develop Co-ops.
• Work with stakeholders in a consultant-type role.
• Partner with divisional stakeholders to define process improvement opportunities and help mature solutions.
• Support Delta's global innovation initiatives through creative design concepts.
• Develop feedback analysis using basic survey and statistics methodologies.
• Assist project leaders on technology programs with external vendors and IT teams; primary tools: Power BI, Excel, Smartsheet.

Skills

Project management

Process mapping

Database management

Smartsheet experience

Power BI experience

Interpersonal skills

Education

Undergraduate degree in Organizational Development, Business Administration, Industrial Engineering, or similar

Tools

Smartsheet

Power BI

Excel

Job description

Delta Air Lines is seeking a Flight Operations PDO Co-op in Atlanta to help advance technology initiatives for 17,000+ pilots. You will engage with Flight Ops stakeholders, operate in an agile environment, and gain exposure to multiple departments within Flight Operations while working four on-campus days and one virtual day weekly.

The role requires three alternating semesters of full-time work, with rotations in Summer 2027, Spring 2028, and Fall 2028, and emphasizes collaboration, process