Technology Specialist

Heritage civil Works; Houston (TX); Remote; USD 48,216 - 68,880; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and sick leave

Company laptop and tech allowance

Training and upskilling opportunities

Job summary

A top civil engineering firm is seeking a Remote Technology Specialist to support and maintain their tech infrastructure. This role requires 3+ years of experience in IT support, with a focus on cloud-based systems and troubleshooting. You'll onboard new employees, ensure data security, and evaluate new tools that enhance productivity. Benefits include health insurance, paid time off, and a tech allowance. Join a forward-thinking team where innovation thrives as you help redefine engineering through technology.

Qualifications

• 3+ years of experience in IT support, system administration, or technical operations.
• Experience in a remote-first or engineering-driven environment is a bonus.
• Comfortable working independently in a remote setting.

Responsibilities

• Support and maintain tech infrastructure ensuring uptime and security.
• Manage cloud-based systems and workflow automations.
• Serve as the first point of contact for technical issues.

Skills

Troubleshooting abilities

Knowledge of cloud-based systems

Proficiency with helpdesk tools

Strong communication skills

Familiarity with project management tools

Self-driven

Tools

Google Workspace

Microsoft 365

Slack

Zoom

Asana

Zapier

Job description

Heritage Civil Works is Hiring: Technology Specialist (Remote)

$35 $50/hr | 3+ Years Experience | Full Benefits | LI-Remote

At Heritage Civil Works, innovation isn't just what we deliver its how we operate. As a leading civil engineering firm serving high-impact industries like pollution control, power generation, aerospace, and biotechnology, we rely on advanced technology and smart systems to stay at the forefront of engineering excellence.

We are looking for a Technology Specialist who understands the backbone of modern operations someone who can implement and support the tech tools, platforms, and systems that keep our global team running seamlessly. This is a hands‑on, mission‑critical role that blends technical know‑how with solution‑driven thinking.

What You'll Be Responsible For:

• Support and Maintain Tech Infrastructure: Handle daily support for hardware, software, and remote collaboration tools ensuring uptime, stability, and security across all platforms.
• Systems Administration: Manage cloud‑based systems, file sharing platforms, and workflow automations. Monitor usage, maintain best practices, and keep tools integrated and optimized.
• Troubleshooting & Helpdesk Management: Serve as the first point of contact for technical issues, resolving them quickly and efficiently. Coordinate with vendors and elevate as needed.
• Tech Enablement for Teams: Onboard new employees with the tools and training they need. Keep internal documentation up to date, and help teams adopt and adapt to new technologies.
• Data Security & Compliance: Help ensure secure workflows, system backups, access controls, and company‑wide compliance with security policies.
• Tool Evaluation & Implementation: Research and recommend new tools or improvements that boost productivity and reduce friction across departments.
• Collaborate Across Teams: Work closely with Operations, Engineering, and HR to ensure systems align with business needs and help streamline performance.

Who You Are:

• A technology generalist with deep troubleshooting abilities and strong knowledge of cloud‑based systems (Google Workspace, Microsoft 365, Slack, Zoom, etc.)
• 3+ years of experience in IT support, system administration, or technical operations (bonus points if in a remote‑first or engineering‑driven environment)
• Proficient with helpdesk tools, device management, SaaS platforms, and network security best practices
• Self‑driven, process‑oriented, and comfortable working independently in a remote setting
• Strong communicator you know how to explain tech to non‑tech people without losing clarity
• Familiar with project management tools (e.g., Asana, ClickUp) and automation platforms (e.g., Zapier, Make.com) is a big plus

Pay Range: $35 $50 per hour (based on experience and capabilities)

Work Style: Fully Remote | #LI‑Remote

Benefits Include:

• Health, dental, and vision insurance
• Paid time off and sick leave
• Company laptop and tech allowance
• Training and upskilling opportunities

Why Work With Heritage Civil Works?

We are not just building infrastructure were redefining whats possible through data, simulation, and deep engineering. As a Technology Specialist, you'll be essential in ensuring our systems stay one step ahead, enabling every engineer, manager, and executive to do their best work wherever they are.

You'll be part of a remote‑first, high‑performance team where your ideas matter, your knowledge grows, and your role evolves with the business.

Ready to keep the systems strong behind the worlds most advanced civil engineering work?

Apply now and become a core part of our tech‑driven future.